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    Podcast: Key Account Management With Warwick Brown

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    In the latest episode of the Art and Science of Complex Sales podcast, Paul Fuller sits down with Warwick Brown for a deep discussion about key account management.


    Warwick maintains that the goal of sales is to make customers more profitable, keep them happy and retain them for a long time. He discusses how to drive processes through key account management, finding the focus to address areas that are broken or neglected, and empowering account managers to solve customer problems.

    Key Highlights include:

    • Driving processes through key account management - 9:42
    • Focusing on the things that are broken or neglected - 12:00
    • Empowering the account manager - 13:20

    If you're interested in learning more about Warwick’s journey into key account management, be sure to listen to this podcast!

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    Paul Fuller
    Published February 5, 2023
    By Paul Fuller

    Paul Fuller’s stated mission is to help others maximize their gifts by using his.
    Paul has been a pioneer in the sales process and training, sales as a service, content marketing and CRM. As a previous founder and owner of multiple successful growth organizations in these spaces, Paul has effectively trained and led sales and marketing teams across the world to focus on and achieve dynamic growth.

    He firmly believes sales is defined best in three categories:

    • Service - helping other get what they need

    • Leadership - guiding others toward their vision

    • Wayfinding - navigating the path to success together

    He is firmly committed to elevating the sales profession through coaching, leading, and empowering others through systems that enable strong performance.

    Currently Paul leads revenue growth at Membrain.com - the top sales effectiveness CRM in the world. Working with his team, and a group of over 100 top sales consultant organizations across the globe, they are focused at creating scalable growth through sales excellence in companies and teams in over 80 countries.

    Schedule a call with him here.

    Find out more about Paul Fuller on LinkedIn