article thumbnail

Evaluate LLM Agents for Enterprise Applications with CRMArena-Pro

Salesforce

Especially as we aim to unlock next-generation agent capabilities like complex deal negotiation, sales enablement, and cross-functional process automation, we need robust ways to evaluate LLM agents for true business readiness. Earlier this year, we launched CRMArena to help evaluate LLM agents on basic B2C customer service tasks.

B2C 95
article thumbnail

US asks court to breakup Google ad businesses

Martech

Both sides will continue to negotiate remedies as the case heads toward appeal. The case centers on Google Ad Manager, a product Google argues is a small piece of its business but critical for publishers. Google says forcing a sale could raise costs and disrupt tools that small businesses and independent publishers rely on. Whats next.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lessons learned from martech wins

Martech

Contract timing My team once negotiated a contract with a new vendor where timing was critical. By collaborating with our procurement team, we negotiated a delayed contract start date while signing in time to secure the incentives. It also signaled that we valued them as partners. Looking back, it has been great so far.

Contract 106
article thumbnail

Data, AI and advertising: 2025 predictions

Martech

Agencies leaning in Budgets will be tighter this year, so agencies will increasingly rely on technology to negotiate better deals for clients and measure campaign effectiveness. This can include negotiating with RMNs and CTV platforms, optimizing their data stack, and exploring data clean rooms and AI tools.

Negotiate 127
article thumbnail

How to Make Brands and Influence People

Sales Pop!

Brands with strong positioning and consumer personas offer negotiated partnership opportunities to creators, who in return offer a strong commitment to a cause, an aspirational lifestyle, interactive and authentic communication, and ownership of a niche community. What is the role of negotiation in the digital landscape?

Negotiate 130
article thumbnail

GTM 133: Build your AI Outbound Machine with ChatGPT | Jordan Crawford

Sales Hacker

Are they selling a B2C item? And I also combine that with interviews that we did of segments customers to tell people what the private market price was so they could negotiate. So you can imagine you can’t go to zoom info, Scott, to find that. Are they getting a lot of traffic? Is there a PLG motion? Now we have a segment, right?

GTM 83
article thumbnail

Time to First Value: The CX metric you can’t afford to ignore

Martech

Dig deeper: How B2B and B2C brands are winning hearts with memory-driven CX What does this have to do with Time to First Value? This shift is non-negotiable when mapping for Time to First Value. Gale’s research also showed that relative perceived value directly predicts market share movement. If not, they leave.

Price 81