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How to Prepare for AI With a Solid Manufacturing Data Strategy

Salesforce

AI has taken center stage, but the question on many manufacturers’ minds is “how do I get started with generative AI?” While many manufacturers have taken advantage of predictive AI when it comes to planning and supply chain, forecasting, wallet share, and market share, generative AI presents new opportunities and challenges.

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Episode 33: How Solutions Based Manufacturing Helped MAC Products Grow

Spiro Technologies

In case you’re not familiar with MAC Products, they are a producer of products and services for the transmission, distribution, and control of electrical power. We realized that for us to really move the needle and grow our business, we needed to become more of a solutions-based manufacturer. Eddie Russnow.

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Asset Service Management: Why It’s So Important to Field Service

Salesforce

Think about what could happen if you don’t have a good handle on your field service assets. Enter asset service management, the process of effectively managing and maintaining physical assets in field service. Get the free report What is asset service management? Get the free report What is asset service management?

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How To Get Started With Customer Service Automation

Salesforce

Are your service agents drowning in mundane daily tasks? Then your business might be a good candidate for customer service automation. Customer service automation isn’t a switch you simply flip. Our guide reveals how high-performing service orgs make it happen. That’s where a service workflow process map comes in.

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Amazon ad services revenue up 26% to $12 billion in Q3

Martech

billion from its advertising services in the third quarter of 2023. The segment includes: Sales of advertising services to sellers Vendors Publishers Authors Third parties through programs like sponsored ads, display ads and video advertising. The post Amazon ad services revenue up 26% to $12 billion in Q3 appeared first on MarTech.

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6 Key Actions for a Successful Smart Manufacturing Strategy

Smarter With Gartner

Relatively few organizations have yet turned the potential of smart manufacturing into sustained action. It’s time they did, especially with the pandemic as a catalyst to accelerate and reprioritize smart manufacturing initiatives. Execution of smart manufacturing lags. Also read: The Gartner Supply Chain Top 25 for 2021.

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The Deal Doesn’t End with a Signature: Service in Manufacturing Sales

Miller Heiman Group

Sales may be the department that moves the deal, but it’s customer service that drives customer loyalty: Service professionals communicate with customers as much as 10 times more than sellers, according to the Technology Services Industry Association. This is abundantly true in manufacturing sales.