Salesforce

NOVEMBER 21, 2023

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. But the question is, how can you reach this audience at the right time, with the right message, in a way that doesn’t make them feel like they’re being sold to during a service visit?

Service 105

Service Growth Cross-sell Appointment 105

Search Engine Land

APRIL 8, 2024

But what exactly defines a “quality” SEO service? This checklist outlines key elements to assess and improve the quality of your SEO services. Does price impact your service quality? No, price is not part of how customers would view the quality of your service. Is it solely about achieving results?

Service 100

Service Trust Clients Price 100

Salesforce

APRIL 10, 2024

How much do your customers like their self-service customer service experience with your business? Self-service lets your customers find the answers they need on their own time, without the help of an agent. What you’ll learn: What is self-service customer service?

Service 59

Service Customers Objectives and Key Results Angle 59

Martech

APRIL 5, 2024

Google issued a reminder that it will be discontinuing all Universal Analytics (UA) services and APIs on July 1. When Universal Analytics services stop, you won’t be able to access or use any data or settings through advertiser, publisher, or other product integrations. What is changing?

Service 102

Service Campaign Follow-up Start-ups 102

The Digital Technology

SEPTEMBER 14, 2023

Fitness companies are realizing the groundbreaking potential of video production in today’s highly saturated digital environment. The best video production … The Magic Of Video Production Services For Fitness Brands Read More »

Service 45

Service Product 45

Salesforce

FEBRUARY 14, 2024

Are your service agents drowning in mundane daily tasks? Then your business might be a good candidate for customer service automation. Customer service automation isn’t a switch you simply flip. Our guide reveals how high-performing service orgs make it happen. That’s where a service workflow process map comes in.

Service 98

Service Customers Contract Legal 98

Sandler Training

JULY 15, 2021

The post How to Sell Through Supply Chain Issues, Product Shortages, and Service Delays appeared first on Sandler Training. There is clearly a limited supply of raw materials and finished goods around the world at the moment.

Service 124

Service Product Sell Clients 124

Salesforce

JANUARY 17, 2024

When you’re a customer Service Star, staying ahead of the curve isn’t just an advantage — it’s an absolute necessity. You get the pivotal role technology plays in shaping the future of customer service. Table of contents What is a customer Service Star? What is the Service Trailblazer Community? The answer is yes!

Service 132

Service Customers Networking Negotiate 132

G2

FEBRUARY 20, 2024

Good customer service is essential for any company, but how crucial is it? Customer service channels were not at all common a few decades ago, but today, they are important for any thriving company. Globalization has brought a more competitive environment to any and every industry out there.

Service 111

Service Customers Product 111

Salesforce

SEPTEMBER 28, 2023

Recognizing your agents’ contributions during National Customer Service Week (celebrated annually the first full week of October) is an opportunity to say thank you and continue to foster a positive, high-performing work environment. Here are six Customer Service Week ideas to show your appreciation all year round.

Service 136

Service Customers Gaming Drivers/motivators 136

Search Engine Land

FEBRUARY 12, 2024

Google is piloting branded Local Service Ads (LSA). Brands are automatically enrolled into this new ad type by default. To disable it, businesses can adjust the settings manually. Branded LSAs explained. This new ad type allows brands to show up in search results when someone directly searches for a brand or business. Why we care. Opting out.

Service 117

Service Consult Conversion Customers 117

Martech

SEPTEMBER 19, 2023

Oracle has announced a long list of product innovations and enhancements within the Oracle Fusion Cloud Customer Experience platform. It also announced generative AI capabilities for Oracle Fusion Cloud Service. Simple Campaigns provides guidance on the creation of emails recommending a specific product, service or offer.

Campaign 110

Campaign Service Customers Promote 110

The 5% Institute

AUGUST 28, 2022

In this guide, you’ll learn exactly how to sell high ticket services and their niches, by using a proven step by step formula we teach Sales Professionals, Business Owners and Consultants around the world. Read on to learn exactly how to sell high ticket services, and how you can implement it into your sales strategy. Sales consulting.

Service 139

Service Sell Niche Consult 139

Salesforce

DECEMBER 6, 2023

What if your financial services team could find the perfect tool to acquire new customers, deliver exceptional service, and drive growth? Rated as a leader by The Forrester Wave Report™: Financial Services CRM , Salesforce knows service — of any kind. Financial services CRMs are changing and so are the needs of customers.

CRM 102

CRM Service Retail User Experience 102

Martech

APRIL 10, 2024

Redefining martech: From hype to authentic innovation Here’s the truth bomb: Success in martech isn’t about the pitch but the product. The market is saturated with me-too products, copies of copies with little to differentiate them. User-friendliness should be the cornerstone of every martech product.

Pitch 102

Pitch Product Electricity Healthcare 102

Search Engine Land

DECEMBER 4, 2023

Google has rolled out impression share data for Local Service Ads (LSAs). Read the Google Local Service Ad guide for more information on how this product works. Impression share is the percentage of times your ad shows up compared to the total number of times it could potentially appear. Why we care.

Service 107

Service Campaign Process Product 107

Salesforce

DECEMBER 18, 2023

Think about what could happen if you don’t have a good handle on your field service assets. Enter asset service management, the process of effectively managing and maintaining physical assets in field service. Get the free report What is asset service management? Get the free report What is asset service management?

Service 59

Service Contract Manufacturing Objectives and Key Results 59

Martech

DECEMBER 1, 2022

Sendoso, the corporate branded gifting service, this week announced the launch of a freemium offering, Sendoso Express. Then they built this whole marketplace of products and gifts — including high-end stuff and custom stuff — and they built their own warehouses. With no contracts, subscriptions or fees, it is aimed at the SMB market.

Launch 115

Launch Service B2B Contract 115

Martech

JANUARY 16, 2024

Google Ads customer service has plummeted to an unacceptable all-time low, according to marketers. From incorrect account suspensions to sales calls “aggressively” pushing automation to confusion over the platform’s products, advertisers are exasperated by the lack of help from Google. And the problem only seems to be getting worse.

Service 110

Service Customers Represent Networking 110

Sales Pop!

JANUARY 2, 2023

So, for your small business to succeed, you must emphasize customer service. To give customers the desired experience, you need to set up protections through adequate physical and cyber security and commercial and cyber insurance products. Protection Is Customer Service. Personal Relationships in Customer Service.

Service 95

Service Customers Retail Follow-up 95

Partners in Excellence

JANUARY 30, 2024

100% of the prospecting messages I see are product focused. Can I show you what results you might realize…” Sometimes, the product pitches are thinly veiled by a problem: “Is lead/demand gen a problem for you? Then, too many of us turn around and inflict bad outbound prospecting on our own victims.

Product 94

Product Sell Pitch B2B 94

Martech

OCTOBER 27, 2023

billion from its advertising services in the third quarter of 2023. The segment includes: Sales of advertising services to sellers Vendors Publishers Authors Third parties through programs like sponsored ads, display ads and video advertising. The post Amazon ad services revenue up 26% to $12 billion in Q3 appeared first on MarTech.

Service 106

Service Transportation Manufacturing Retail 106

Salesforce

APRIL 18, 2024

If you asked any communication service provider , they are focused on improving customer service experiences to increase loyalty and decrease churn. As such, they’re looking to data and AI to help take their service to the next level. Predictive AI can do things like help direct customers to self-service resources.

Service 52

Service Customers Technology Technology 52

Salesforce

FEBRUARY 21, 2024

But when it comes to the future of field service, the opposite is true: there are too many jobs — and not enough experts to fill them. Here are some early thoughts on how these innovations are poised to transform field service as we know it. In some industries, people are afraid they’ll lose their jobs to technology.

Technology 69

Technology Technology Service Objectives and Key Results 69

Salesforce

OCTOBER 31, 2023

This isn’t too good to be true — it’s exactly what over 80% of service leaders say automated customer service helps them do. But according to recent Salesforce research, only 58% of service organizations report using this technology. Find out how in our latest State of Service report.

Service 119

Service Customers Appointment Strategize 119

Salesforce

AUGUST 16, 2023

Attention service and field service pros: are you ready for an epic experience? At Dreamforce 2023 , we’ll help you take your field and customer service strategy to the next level — with AI, customer data, and a unified customer relationship management (CRM) platform. Trust us: you don’t want to miss them.

Service 98

Service Hospitality Entertainment Customer Relationship Management 98

Search Engine Land

OCTOBER 5, 2023

Prompt: Create 15 Google ads in RSA format for this ad group: Car Diagnostic Services. Here are 15 Google Ads in RSA format for the “Car Diagnostic Services” ad group: 1. Headline 1 : Affordable Car Diagnostics Headline 2: Quick & Reliable Service Description: Need car diagnostics? Answer: Sure!

Service 103

Service Appointment Trust Engineering 103

Hubspot

MARCH 27, 2023

You can also buy virtually anything online, including services. These services range from financial counseling to tarot readings. When we think about online selling, we usually think about selling products like clothing or electronics. How to Sell Services Online 1. How much are you going to price your services?

Service 82

Service Sell E-commerce A/B testing 82

The 5% Institute

OCTOBER 20, 2022

Selling finance products can sometimes feel a bit harder than selling other product types. Generally, when selling finance products, you’re selling the invisible; an intangible outcome products and results that’ll benefit them financially. Selling Finance Products – 5 x Effective Tips.

Finance 138

Finance Product Sell Objectives and Key Results 138

Search Engine Land

JUNE 20, 2023

Marketers may soon be able to run ads on video-streaming services specifically targeting LinkedIn users. A new ad product is about to be trialed by the social networking platform, which is owned by Microsoft, that will be aimed as reaching its 930 million subscribers when they watch movies and TV shows.

Service 97

Service Territory Networking Price 97

Martech

JUNE 8, 2023

These advances in recent months build on years of AI development that customer service and experience company NICE has put into their experience software. Using AI for customer service calls helps agents serve customers more efficiently. The company unveiled generative AI use cases at this week’s NICE Interactions event in New York.

Service 92

Service Customers CRM Engineering 92

The Advantexe Advisor

JULY 15, 2021

The concept of Sunsetting in business is the strategic and intentional phasing out or retiring something—a product, service, brand, partnership, agreement, policy, hardware, or software. Products and services are sunset when they are no longer profitable or when a company decides to change its strategy or focus.

Service 65

Service Product Strategize 65

Salesforce

FEBRUARY 9, 2023

Customer service organizations today are fighting an uphill battle. Service agents face record case volumes, and customers are frustrated by growing wait times. With nearly half of customers citing poor service experiences as the main reason they switched brands last year, the pressure is on for companies to find a better way forward.

Service 98

Service Customers Launch Gaming 98

Search Engine Land

MARCH 29, 2023

Microsoft is beginning a pilot program to allow advertising by delegated or authorized providers of certain government services with review and pre-approval. Vehicle registration and title services, which may include registration renewal, replacement of lost titles or tabs/stickers, among others. How it works.

Government 82

Government Launch Service Networking 82

Salesforce

FEBRUARY 22, 2024

Working in field service is both rewarding and challenging. While you may find your current work to be fulfilling, it’s worth taking time to consider how you’ll prepare for growth throughout your field service career. The good news is that field service is a dynamic industry, which means new opportunities will continuously arise.

Service 52

Service Appointment Networking Consult 52

Sandler Training

MARCH 16, 2020

Mike Montague interviews Andrew Gregson on How to Succeed at Pricing Your Products and Services. The post How to Succeed at Pricing Your Products and Services appeared first on Sandler Training.

Price 64

Price Service Product Sales 64