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Hotels…Are You Needlessly Killing Your Repeat Business?

Engage Selling

In the hotel business you have three moments to create a positive service experience for your customer. When the customer enters your hotel, during their stay, and when they are leaving. Let’s examine some recent negative experiences of mine and consider what could be done differently.

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How Our Veterinarian Can Help Improve Your Win Rate

Understanding the Sales Force

We brought Dinger back to the Vet to confirm our fear, and today’s article discusses a topic I don’t often write about, repeat business. In Baseline Selling terms, most salespeople start their repeat business conversation at 3rd base but she did what salespeople should do and started at 1st base.

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How Our Veterinarian Can Help Improve Your Win Rate

Understanding the Sales Force

We brought Dinger back to the Vet to confirm our fear, and today’s article discusses a topic I don’t often write about, repeat business. In Baseline Selling terms, most salespeople start their repeat business conversation at 3rd base but she did what salespeople should do and started at 1st base.

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Hiring Salespeople

Adaptive Business Services

I will assume that what I see during the interview process I will also see during training, how they will work with potential clients, and what will be their ability to earn repeat business and referrals. I’m rarely disappointed in my assessments. I recently developed a spreadsheet where I score each candidate on a variety of areas.

CRM 71
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When and how to move beyond performance marketing to brand strategy

Martech

The end goal is increased brand awareness, customer loyalty, higher order values, more frequent visits and repeat business. Ultimately, this approach enhances the effectiveness of your performance marketing efforts.

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Increase Sales In 2024 – Strategies To Succeed

The 5% Institute

Implementing loyalty programs, personalized communication, and excellent customer service can foster customer loyalty, resulting in repeat business and positive word-of-mouth marketing. By identifying potential bottlenecks and streamlining the customer journey, businesses can maximize the chances of turning leads into loyal customers.

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Key Account Planning Checklist

RAIN Group

According to our research of sales, enablement, and company leaders: 64% prioritize increasing business with existing accounts. 62% prioritize improving customer retention, repeat business, and renewals. Despite this, only 8% of executives rate their account planning process as very effective.