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Open Ended Questions For Retail – Our Summary

The 5% Institute

In the highly competitive world of retail, understanding your customers’ needs and preferences is essential for success. One powerful tool that can help retailers gain valuable insights is the use of open-ended questions. This understanding creates upselling and cross-selling opportunities, driving increased sales and revenue.

Retail 52
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Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? Salesforce research confirms the close relationship between retail customer service and repeat business.

Service 98
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How to Track and Improve Ecommerce Customer Acquisition Effectiveness

ConversionXL

Get it right: Good vs. bad customer acquisition examples Scenario 1: The D2C haircare brand Scenario 2: The online fashion retailer What separates these business examples? Scenario 2: The online fashion retailer. What separates these business examples? Segment repeat customers and look at their purchase frequency.

Customers 129
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Finding Your Niche in a Sales Career

Adaptive Business Services

I began in retail and then moved to B2B in 1977. I switched to selling (I was working part time in retail) and I took an accelerated one-year course at the local community college. Retail gave me my start and I could not wait to leave it. My preference is for new vs. repeat business depending on dollar value.

Niche 71
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Omnichannel loyalty: Crafting a seamless customer experience by Comarch

Martech

Enhanced customer experience: By tailoring interactions and content, brands can improve the overall shopping experience and encourage repeat visits. Increased sales: Staying top-of-mind and building loyalty leads to repeat business and customer referrals, translating to higher profits.

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Omnichannel loyalty: Crafting a seamless customer experience by Comarch

Search Engine Land

Enhanced customer experience: By tailoring interactions and content, brands can improve the overall shopping experience and encourage repeat visits. Increased sales: Staying top-of-mind and building loyalty leads to repeat business and customer referrals, translating to higher profits.

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Using customer journey orchestration to engage existing customers during the pandemic

Martech

During the pandemic, more people became accustomed to conveniences like buy-online pick-up-in-store or curbside deliveries from restaurants and retail locations. What’s more, brands need to know what those who convert do post-purchase–this information helps companies win repeat business and encourage customer advocacy.