Salesforce
FEBRUARY 21, 2024
In some industries, people are afraid they’ll lose their jobs to technology. But when it comes to the future of field service, the opposite is true: there are too many jobs — and not enough experts to fill them. That’s where technology comes in. The Bureau of Labor Statistics estimates that U.S.
Sandler Training
MAY 17, 2029
Brian Sullivan, VP of Sandler Enterprise Selling, speaks with Steve Moritz, thirty year veteran of the technology industry and CEO of Moritz Consulting Group about Consulting Services: Putting the client first in sales and delivery. Listen Time: 40 Minutes.
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Membrain
OCTOBER 28, 2020
He told me about one of the key trends he’s seen in the past few years in many industries: Technology-enabled services. Not too long ago, I was chatting with the founder of a private equity firm in the US, who reaches out periodically to share what’s going on in his world and to hear about mine.
Salesforce
APRIL 10, 2024
How much do your customers like their self-service customer service experience with your business? Self-service lets your customers find the answers they need on their own time, without the help of an agent. What you’ll learn: What is self-service customer service?
Advertiser: ZoomInfo
Download the report to learn more about: The strategies and technologies ABM marketers are using to increase ABM successes Why it’s important to shift toward more targeted, personalized assets How marketers are meeting buyers' demands for self-service journeys Which metrics and marketing KPIs matter across the ABM funnel
Martech
SEPTEMBER 26, 2023
Martech is a lot more than marketing technology. “It Martech is really at the intersection of technology, strategy and people, he said. One way to think about it (and this is prompted by the analysts at Real Story Group ) is in terms of services, not tools. All in service of a strategy Strategy is the key to all of this.
Salesforce
FEBRUARY 16, 2022
Communications service providers work hard to keep their customer base strong. If service providers knew which customers were about to cancel, they could take proactive steps to lower their likelihood of leaving. Providers understand the main reasons customers abandon service. That allows agents to take immediate action.
Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.
Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?
Advertiser: ZoomInfo
Wasteful technology and service spending. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Inadequate contact inventory within universe.
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Technology as a service (XaaS), sold on a subscription basis, is rapidly becoming the dominant go-to-market model in the industry. Many companies have been on a journey to transform and optimize their sales organizations for XaaS, but the clock is ticking, and the runway for making these changes is shortening.
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