article thumbnail

XANT Earns Spot on G2’s Best Software Products for 2020

Xant

9, 2021 /PRNewswire/ — G2’s Best Software Awards were announced yesterday and XANT received recognition in several notable categories, including Top 100 Software Products, according to user reviews. The post XANT Earns Spot on G2’s Best Software Products for 2020 appeared first on XANT.

Product 86
article thumbnail

A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans

Salesforce

This isn’t too good to be true — it’s exactly what over 80% of service leaders say automated customer service helps them do. But according to recent Salesforce research, only 58% of service organizations report using this technology. Find out how in our latest State of Service report.

Service 119
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Future of Field Service Is All About These 4 Technologies

Salesforce

But when it comes to the future of field service, the opposite is true: there are too many jobs — and not enough experts to fill them. Meanwhile, applications from young people seeking work as skilled tradespeople dropped almost 50% from 2020 to 2022. In some industries, people are afraid they’ll lose their jobs to technology.

article thumbnail

Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce

By providing customer service they can rely on — fast returns, an easy help center, and questions answered with one phone call. Customer service can be a revenue booster when done right,” says Kathy Kimple, retail executive director, OSF Digital Strategy. “It Excellent customer service can make shoppers merrier this season.

Service 98
article thumbnail

Bounteous teams up with Acquia to launch CDP training services

Martech

Acquia acquired the AgilOne CDP and integrated it with their campaign management and personalization solutions in the Acquia Marketing Cloud back in 2020. They’ve since expanded their DX offerings by acquiring Widen , a provider of digital asset management (DAM) and product information management (PIM) technologies. What they do.

Launch 98
article thumbnail

Product Innovation: How To Build Products Your Customers Love

ConversionXL

As with most things in marketing and business, product innovation isn’t something that happens from a few meetings or putting together a polished slide deck. In this article, I’ll share what product innovation is, why it matters, and how to build a company culture where innovation is the standard. . Image source ).

Product 139
article thumbnail

Salesmate is named as a CRM category leader by Gartner’s platforms for 2020

Salesmate

It also signifies Salesmate’s ability to enable businesses to deliver simple, personal, and productive sales experiences through modern sales automation and AI-powered functions. Here is the summary of the awards and recognitions that Salesmate aced in 2020: 1. Software Advice FrontRunners 2020 for CRM category.

CRM 98