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What is a Softphone [+10 Best Softphone Services]

Hubspot

With softphones, you can call a client, prospect, customer, or colleague from anywhere, as long as you have internet service, a microphone, and a speaker. Because of the cost savings and convenience, softphones are growing in demand — the VoIP services market is expected to reach $472.26 million by 2025.

Service 66
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Siri and Alexa may be used by protesters to attack customer support channels

Martech

By 2025, 37% of customers will try using a virtual assistant to interact with customer service, according to The Gartner 2023 Leadership Vision for Customer Service and Support report. Especially when it comes to customer service. They are also automating customer service with chatbots and interactive voice systems.

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The Future of Cashless Payments [+ How to Get Ready With Affordable Tools]

Hubspot

To minimize direct contact, people gravitated towards payment methods that didn't require the use of physical money, like bank cards and payment apps. Global cashless payment volumes are set to increase by more than 80% from 2020 to 2025, and to almost triple by 2030. The COVID-19 pandemic is one major catalyst for the shift.

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The SEO-UX paradox: Achieving visibility without sacrificing user delight

Search Engine Land

The most effective way to promote information, products or services is through stories. Your link building strategy should be about building authority in communities relevant to your audience and product or service. The upcoming European Accessibility Act 2025 makes accessibility a legal requirement for many websites.

UX 96
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Getting the most out of first-party data with a CDP

Martech

Gruzbarg pointed to a Gartner study that predicts that by 2025, 60 percent of direct-to-consumer brands will be organized by function and not channel. The same study also predicts that by 2025, 20 percent of direct-to-consumer revenue will come from recurring customer relationships, leading to a 10X increase in first-party data collection.

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What is Cybersecurity? Your Guide to Digital Defense

Salesforce

With every custom application , cloud service, customer account, proprietary technology, and remote work log-in, your risks multiply. trillion in 2025. When spearphishing, their efforts are more targeted, crafting their email or other outreach to a specific individual and posing as a trusted colleague or contact.

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Empowering Growth: AI for Startups in the Modern Ecosystem

Lead Fuze

A Quick Glance at Some Numbers… $126 billion: That’s what the entire AI industry is projected to reach by 2025. With an expected worth reaching $126 billion by 2025, it’s obvious that the future holds immense opportunities for startups ready to tap into this thriving landscape. applications.

Growth 52