Responding To Customer Experience Disasters!
Partners in Excellence
JANUARY 5, 2015
They sprang into action, contacted the company, and were told something would be delivered in the early afternoon. Yes, you guessed it, they missed that, as well as two other appointments later that day. I called the hospital, suggesting he be readmitted or trying to find another solution. Like me, they were alarmed as well.
Let's personalize your content