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Merkle raises its commerce game: Tuesday’s daily brief

Martech

We pivoted and started to learn more about third-party services. In an acquisition costing around $250 million, Merkle, the data and technology-led CX management company will bring onboard LiveArea, the global B2B, B2C and D2C CX and commerce agency. Instacart and Shipt were two that we trialed. Read more here. Why we care.

Gaming 115
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In a Supply Chain Crisis, Selling Parts Online May Be Your Next Move

Salesforce

In the case of General Electric, customers were getting frustrated trying to buy wind turbine parts on its outdated system. It built a new storefront in just 10 weeks, replicating the experience shoppers would get on a B2C website. Give customers control with self service. The result? Let automation do the thinking.

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To Chatbot or Not to Chatbot for B2B Lead Generation?

Cience

Everyone’s talking about how this breathtaking technology is helping their business. Or should you spend your time and money in order to finally adopt Conversational Marketing , dive in with technology and stand out in a sea of rivals? Applied in business (both B2C and B2B): 1. The CIENCE business model is People-as-a-Service.

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Make it. Move it. Sell it. — Episode #4

Spiro Technologies

Instead, we’re talking with Kirk Reiniger, the VP of sales for Ennis Fabrics, which is, in my opinion, possibly the best international distributor of globally sourced technologies and supplies in the world. I guess we’re a bit unique from an industry perspective Adam, in that we service a wide variety of markets.

Sell 52
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Differentiation Strategy (and the Sea of Sameness)

ConversionXL

The language they use is vanilla, the product/service they offer like any other, and the marketing message is identical to that of their competition. Tesla has all the long-range electric cars now, but every single car maker will get there soon enough. Scott Brinker maintains the marketing technology landscape project.

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What Is a Sales Lead? The Complete Guide

Salesforce

Not long ago, Schneider Electric created what it calls its “digital opportunity factory.” Read on to get a closer look at the characteristics of a qualified sales lead, how long it takes to turn a lead into a customer, how to use technology to your advantage, and more. What you’ll learn: What is a sales lead?

B2C 59
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Watching B2B TV: Thursday’s Daily Brief

Martech

In a more focused space, Sangram Vajre likely brings the highly motivated #flipmyfunnel community with him (10,000) when he debuts on Terminus’s upcoming streaming service. Brand safety technology is so crude it harms news publications,” said Dr. Augustine Fou, Group Chief Digital Officer of Fou Analytics, a marketing science consulting firm.

B2B 111