SaaStr

MAY 27, 2022

Should sales just disappear once the contract is signed? #5. Hire a great VP of Sales, and revenue goes up. It’s a challenge to get your logo retention rate up to 90% or higher. #8. 59% of you have raised prices this year. . #8. 59% of you have raised prices this year. Fix this, and watch sales go up.

Price 114

Price Niche Up-sell Contract 114

Veloxy

OCTOBER 24, 2022

Most sales reps spend over 175 hours every year on generating quotes and proposals, and waiting for contracts to be signed. When speed to close is essential in a competitive profession, you need the ability to generate and send contracts in one click, one minute. PandaDoc has four pricing levels. Highest Rated Feature.

Quota 147

Quota Contract Account management Price 147

Veloxy

AUGUST 17, 2022

Price: $49/month for Salesforce users, corporate plans available Automations: Non-selling activities, lead prioritization, lead capture Veloxy has several features to help you automate Salesforce, no matter how long you’ve been using the CRM platform. Go here to learn everything you need to know about Salesforce Automation.

Appointment 147

Appointment Territory Cross-sell Contract 147

SaaStr

OCTOBER 18, 2023

Founder Josh James had one of the earliest $1B+ exits in SaaS when Adobe bought his first start-up, Omniture, for $1.8 60% more users log-in to accounts with consumption-based pricing, and 50% of new customers are choosing consumption-based pricing. #4. Sells to Mid-Market and Enterprise, But Going More and More Enterprise.

Contract 96

Contract Price Growth Launch 96

Salesforce

SEPTEMBER 26, 2023

Here’s the hard truth: “You don’t know if they’re ready to buy until they tell you they’re ready to buy, and you can’t believe it until you get a signed contract,” said Richard Harris , sales coach and founder of The Harris Consulting Group. But how do you know if they are interested in what you’re selling?

Contract 119

Contract Negotiate Follow-up Contact 119

PandaDoc

APRIL 8, 2024

A deal desk identifies upsell and cross-sell opportunities for existing customers by analyzing past deals and current contracts, and tracking renewal dates. A deal desk is a team within a company responsible for managing and negotiating deals, contracts, quotes, and other sales documents. This includes several action items.

Negotiate 52

Negotiate Cross-sell Contract Legal 52

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. AI-Powered Tools: AI-related purchases in Q1: Made up 41% of new investments in Q1. But there is even more nuance to the reason behind the price hike.

Price 95

Price Contract CRM Engineering 95

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. It could be price, product composition, or payment terms.

Contract 86

Contract Price Healthcare Commission 86

SaaStr

APRIL 24, 2021

You pay a subscription for websites to help you sell stuff. It’s just only a minority is under a contract. And almost none is under a long-term contract. Wow! But almost none of its revenue is truly SaaS or provided under a fixed, recurring contract. And yes, it’s a software company. Example #3: Snowflake.

Contract 143

Contract Price B2B Contact 143

Partners in Excellence

SEPTEMBER 24, 2014

This post should be filed under the “I’m not creative enough to make these stories up. This morning we were catching up on a number of things and he mentioned 3 very large vendor negotiations he had just completed. ” I sensed a “but” coming up. I asked, “What happened?

Price 93

Price Territory Negotiate Contract 93

PandaDoc

MARCH 4, 2024

Choose the right VDR provider for your team by pairing platform capabilities with your specific needs around contract management, document workflow, permissions access, and guided contract signing. Sell-side M&A For sell-side M&A, necessary documents are arranged in the VDR, granting potential buyers convenient access.

Strategic partnership 52

Strategic partnership Legal Contract Negotiate 52

SaaStr

OCTOBER 25, 2023

Leveling Up PLG to Accelerate SMB Customers, Including More Attention to Onboarding I love seeing this, it can seem hard to invest heavily in small customers, but if you don’t especially invest in onboarding, that’s a big shame. But a 3% price boost likely materially helped. #7.

Cross-sell 99

Cross-sell Contract Price Growth 99

SaaStr

APRIL 5, 2024

How do you sell against the competition or become a market leader in a very crowded space? To sell against the competition, you have to differentiate yourself. They were the first to get to millions of users at scale and found that their key differentiators in selling to sellers were: Sales leaders and reps needed to see value quicker.

Sell 76

Sell GTM Price Contract 76

SaaStr

FEBRUARY 1, 2022

Sprout Social doesn’t only sell a low-end edition. It sells to customers S, M, and Larger. A reminder that sometimes as you go upmarket, the SMBs can still keep up the pace. Bill.com has 121% NRR from SMBs — and that’s up from 110% at IPO. Because it’s not about price.

Contract 135

Contract Cross-sell Price Growth 135

Partners in Excellence

JUNE 6, 2018

A friend forwarded me an article entitled, “Giving People More Time To Sell Is BS.” I call that TIme Available For Selling, (TAFS—just what we need, another acronym.). Our ideal is they spend 100% of their time engaged with customers, selling. ” Intrigued, I clicked on the link.

Up-sell 52

Up-sell Sell CRM Cold Call 52

Gong.io

DECEMBER 27, 2021

And the (counter intuitive) ideal length for a follow-up prospecting email. We analyzed 37,671 sales opportunities, specifically looking at how emailing price impacted deal success. Win rates spike once pricing is shared over email: If you emailed price recently — or, erm, today — take a big sigh of relief. Don’t bite. .

Negotiate 127

Negotiate Price Contract Up-sell 127

Hubspot

MAY 24, 2023

If you give your prospect a price range from $12,500 to $15,000, guess what’s going to happen? Not to mention that the lower price "anchors" your prospect's perception of your product's value. They may have previously thought $15,000 was a good price, but as soon as you say $12,500, the higher number will seem extravagant.

Negotiate 83

Negotiate Contract Price Prospecting 83

Partners in Excellence

SEPTEMBER 14, 2023

Time Available For Selling is a critical issue for everyone in sales. But before I go into a further discussion about time available for selling, let me first define how I look at time available for selling. There are review meetings-ideally to help improve their selling performance.

Sell 139

Sell CRM Technique Territory 139

Hubspot

DECEMBER 13, 2023

For example, if you sell CRM software, you might conduct a demo call to show the prospect how your system can streamline their sales processes and improve customer relationships. Negotiation Call This call happens during the negotiation stage of the sales process when terms, pricing, and contract details are discussed.

Objection handling 73

Objection handling Negotiate Cross-sell Contract 73

Salesmate

JULY 8, 2020

The amount of time it takes to turn a lead into a customer will depend on the service you are offering, and the price of that service. You can take this approach to the next level by setting up retargeting ads across FB, Google Ads, or Youtube, that pushes these prospects to a landing page where you offer a content upgrade.

Pipeline 126

Pipeline Negotiate Contract Objectives and Key Results 126

Partners in Excellence

OCTOBER 5, 2015

They customer had signed off to the business case, he felt the implementation plan addressed and managed the risks, contracts/T&C’s had been reviewed and agreed upon. After pleasantries were exchanged, the customer said, “I just can’t justify your price to my management team. You need to hit this price target.”

Price 92

Price Finance Negotiate Contract 92

Hubspot

AUGUST 14, 2023

Value leaks undermine a buyer’s confidence in your solution, reducing your likelihood of closing — and even if you do win, you’ll have a harder time charging full price. For instance, let‘s say a salesperson is selling a product that isn’t backed by 24/7 support — and once upon a time, that factor held up a deal or two.

Closing 88

Closing Hospitality Negotiate Price 88

Iannarino

JULY 19, 2021

Generally, after you agreed with your client on a solution, you would present it and provide a formal proposal and pricing. At this point, you may or may not need to provide a presentation, but you will eventually have to provide your client with a proposal and a contract. Presentation and Proposal. ” You need to make sales.

Conversion 326

Conversion Clients Sales Contract 326

SaaStr

APRIL 8, 2020

In the last year we’ve been leveling up a lot of our systems at SaaStr, and as part of that, moving from a lot of self-service and simple products to more robust ones. And one thing I’ve been shocked about is how few sales processes have kept up. Now, it’s time to overhaul how we sell it as well. And price it that way.

Product 129

Product Contract Construction Negotiate 129

Salesforce

NOVEMBER 21, 2023

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

Service 105

Service Growth Cross-sell Appointment 105

ClickFunnels

OCTOBER 12, 2021

The price itself also varies depending on the business type, company size, industry, and other factors that affect the cost per lead metric. What matters, though, isn’t the price tag itself, but whether the lead generation agency can bring in leads at a cost that allows you to stay profitable. It depends.

Lead generation 244

Lead generation Contact Contract Price 244

SaaStr

DECEMBER 5, 2022

In SaaS, retention is usually driven by recurring revenue, cross-selling, and up-selling. Experiment with different plans and position the pricing as whole numbers. Instead of displaying the 10-15% discount that users will receive while signing up for an annual contract, say they’ll get $15 off or two months free.”.

Product 52

Product Territory Price Cross-sell 52

Hubspot

MARCH 25, 2024

First, A Refresher What we’re discussing here don’t include enterprise contracts, where you get paid millions a year by big clients. Ramp grew 400% in a year because they could sell longer-term deals and collect more cash upfront. Because subscription pricing also offers its unique set of perks.

Niche 58

Niche Price Contract B2B 58

Search Engine Land

NOVEMBER 30, 2023

Think about how you can help your clients best sell ideas to their managers; help them build business cases or empower them with tools. Hiring for grit and a sense of humor Although I wasn’t an athlete in a “traditional” sport, I grew up surfing for 3-4 hours a day. That said, I’ve always loved hiring college athletes.

Contract 102

Contract Clients Pitch Growth 102

Salesforce

SEPTEMBER 27, 2021

Sing up now. Breidenthal had been closely tracking the rise of Coinbase in the months leading up to its public offering. Add to that, the company had previously signed a three-year contract with Slack for several thousand users, and five months later, it had blown past that allotment. Reimagine the selling experience.

Closing 98

Closing Contract Legal Cross-sell 98

SaaStr

FEBRUARY 28, 2021

Recently, I caught up with two great entrepreneurs/CEOs, both doing a few million in ARR and growing quickly. And if you do, you’ll want to decide if you’re selling a Tool — or a Solution. An example of the difference, for us: Adobe Sign is both a tool that lets you sign a contract on the internet. Doing well.

Product 120

Product Contract Price Sales 120

Hubspot

JUNE 14, 2022

The seller’s price to the buyer is fixed or determinable. It means that a transfer of goods or services occurred for a specific price. The seller’s price to the buyer is fixed or determinable. Revenue recognition requires that a price be fixed or determinable. Completed Contract Method. Completed-Contract Method.

Non-Profits 57

Non-Profits Contract Price Commission 57

PandaDoc

MAY 8, 2024

million small businesses , which constitutes up to 99.9% Selling to small and medium businesses is different from B2C deals, where people are ready to make a purchase without extra persuading. This solution leverages data from your product catalog and implements rules-based pricing strategies to generate error-free quotes.

Objectives and Key Results 52

Objectives and Key Results B2C Legal Government 52

Sales Hacker

FEBRUARY 1, 2021

Why is it that companies have a sales process they follow rigorously to win business, yet avoid the same discipline in managing those customers throughout the lifecycle of their contracts? Too often contract cancellation (or non-renewal) comes as a surprise, but it never should. Why should I pay this price increase? ”.

Customers 74

Customers Contract Cross-sell Account management 74

SaaStr

DECEMBER 27, 2020

CEO Lew Cirne, after regretting selling his first startup in the space to CA for $375m, tries again with New Relic. That’s up from 70% 5 quarters ago — a big change. Do whatever you can to drive up NRR / net negative churn. 10x the sign-ups with new Free tier. Will conversions make up for it?

Contract 118

Contract Cross-sell Price Growth 118

SaaStr

MARCH 25, 2021

We’ve talked about BATNA a long time ago in the context of selling your company, where the concept is critical (read that here ). When at the 11th hour, the customer pushes back hard on pricing … we don’t want to blow the deal. They handed us a new contract across the table for $2m, instead of $5m.

Contract 106

Contract Sales Negotiate Price 106

SaaStr

FEBRUARY 11, 2022

But its growth was very strong, up 67% at $120m, and it’s been rewarded with a strong market cap — $2.25 Selling to legal isn’t easy, otherwise I might have expected an even larger deal size. “Enterprise” sales to services businesses is often harder, with lower ACVs. 100k average deal.

Legal 101

Legal Contract Growth Price 101