Salesforce

APRIL 11, 2023

We learned very quickly that the biggest obstacle to closing new business isn’t the objections themselves, it’s how the team manages the objections. The key to effective objection handling is using a question-based framework that puts the prospect at ease. Why is objection handling important?

Objection handling 98

Objection handling Objectives and Key Results Trust Prospecting 98

Martech

MARCH 4, 2024

Prompt What are the top five metrics to track with a customer journey orchestration tool? Conversion Rate: This metric measures the percentage of customers who complete a desired action or goal, such as making a purchase or signing up for a newsletter. Answer The top five metrics to track with a CJO tool are: 1.

Customers 108

Customers Objectives and Key Results Manufacturing CRM 108

Salesforce

OCTOBER 18, 2023

Demand generation marketing (or “demand gen,” for short) means finding, learning about, and winning over potential customers. In this piece, we’re going to walk you through some of these challenges, the keys to overcoming them, the objectives and processes that fuel successful demand gen, and why good demand gen is worth the effort.

Objectives and Key Results 111

Objectives and Key Results Customers Drivers/motivators Lead generation 111

Search Engine Land

JANUARY 20, 2023

Out of the box, engagements include clicks, scrolls, conversions, and more. Enhanced measurements GA4 tracks conversion data as an event. Firstly, and most obviously, form submissions are likely to be completed by qualified leads and may result in a sale. Get the daily newsletter search marketers rely on.

Objectives and Key Results 125

Objectives and Key Results Conversion Campaign Drivers/motivators 125

Iannarino

JULY 31, 2021

The more you focus on these major outcomes, the better your results. The idea of the OKR (Objective and Key Results) comes from Andy Grove, the CEO of Intel in the early seventies. The objective is your goal, clearly expressed. The key results are three to five results that track the achievement of the objective.

Objectives and Key Results 341

Objectives and Key Results Contract Sales Clients 341

Martech

JANUARY 26, 2024

Focusing deeply on the customers you serve. Satisfied customers don’t just come for more, they’ll spread the word about you. This is where an ideal customer profile (ICP) comes in. An ICP identifies your best-fit target customers that you can serve exceptionally well. Do you know what drives revenue growth?

B2B 126

B2B Customers Appointment Objectives and Key Results 126

Heinz Marketing

MARCH 15, 2024

The days of extracting short-term value from customers are over, and those outdated growth hacking strategies of yesterday won’t cut it today. Only companies who genuinely grasp their customers’ challenges, goals, and buying journeys can tailor solutions and deliver tangible value.

Growth 114

Growth Customers Objectives and Key Results Teamwork 114

Search Engine Land

FEBRUARY 15, 2023

Complex customer journey and touchpoints Local represents up to 40% of organic traffic for location-based businesses. But the customer journey for local search is far from linear, encompassing various touchpoints and stages. Hawkins shared that custom images on Google Posts got 4x more conversions than stock photography.

Objectives and Key Results 102

Objectives and Key Results Commission Entertainment Engineering 102

Sales Hacker

SEPTEMBER 24, 2022

Each funnel stage defines your steps to turn prospective buyers into customers, even if they’ve never heard of your business before. In this article, I’ll walk you through: What a sales funnel is, The elements of a high-performing sales funnel, And finally, strategies to create sales funnels that get results.

Objectives and Key Results 119

Objectives and Key Results Cold Call Sales Follow-up 119

Veloxy

JANUARY 2, 2024

Set and Track Sales Objectives Setting goals is essential for your company to consistently achieve growth targets in sales. Of course, the method that suits you best will depend on the nature of your business, including factors such as products, pricing models, and revenue cycles.

Product 246

Product Territory Objectives and Key Results Sales 246

The 5% Institute

MAY 18, 2021

Making a great first impression in your sales conversations is key, and in this article, we’ll look at ten sales questions to ask customers to help you with this. Although there are various questions to ask a customer; we’ll be looking at it with the following structure: Rapport. Objection handling. Qualification.

Objection handling 140

Objection handling Objectives and Key Results Customers Sales 140

Lead Fuze

JULY 25, 2021

9 Overcoming Sales Objections Strategies for Getting Your New Product Launch Marketing Plan on Track. Even when they do, overcoming sales objections needs to be your next goal. Overcoming sales objections of all of those leads is possibly the biggest differentiator between those who succeed and those who don’t.

Objectives and Key Results 105

Objectives and Key Results Sales Up-sell Start-ups 105

Martech

DECEMBER 7, 2023

Understanding customer needs allows us to improve our offerings and build lasting, mutually beneficial relationships. This results in customers getting more relevant content, offers and experiences while the brand enjoys increased customer lifetime value. Behavioral data (browsing history, search queries, etc.)

Customers 86

Customers Objectives and Key Results Click Through Rate Campaign 86

Search Engine Land

APRIL 4, 2024

As part of the rationale for introducing CTV, LinkedIn cited a study from Demandbase that found 90% of B2B marketers who used it in 2023 believed it helped reach customers. We launched LinkedIn CTV to help our customers continue to reach and engage new audiences across streaming television content.” Driving results.

Campaign 120

Campaign B2B Objectives and Key Results Represent 120

Gong.io

DECEMBER 14, 2022

It’s not hard to set sales objectives. Any sales leader can ask their team to increase sales by 50% or cut customer churn in half. . A great sales objective doesn’t just give your team direction or motivate them to sell more — it also improves a portion of your sales funnel and keeps the company moving forward. .

Objectives and Key Results 62

Objectives and Key Results Quota Profit margin Cold Call 62

Salesforce

APRIL 30, 2024

Behind every customer experience is a set of fine-tuned metrics. Customer service metrics are the performance indicators you use to measure everything from agent efficiency to customer satisfaction. What you’ll learn: What are customer service metrics? Why are customer service metrics important?

Service 52

Service Customers Objectives and Key Results CRM 52

Lead Fuze

MAY 26, 2023

In this blog post, we will examine several strategies that can help you optimize your agency relationships while ensuring they are in line with your business objectives. KPIs are measurable objectives that help track the success of your marketing efforts. But what are KPIs, you ask?

Objectives and Key Results 52

Objectives and Key Results Campaign E-commerce Strategize 52

Veloxy

SEPTEMBER 28, 2023

Two people could be selling the same product, but experience very different results. As such, you should take the time to create a customer profile, and you can form your sales technique around it. Use all resources that you have at your disposal to gather information on objectives, strategies, and challenges.

Objectives and Key Results 264

Objectives and Key Results Pitch Angle Sales 264

Martech

SEPTEMBER 20, 2021

eBike manufacturer Serial 1 had lots of gorgeous product and lifestyle imagery at their disposal, but they didn’t know what specific shots would resonate with their customers. They also had limited time to wait for results from a traditional A/B testing approach. . Do they like to see the eBikes in action?

Conversion 120

Conversion A/B testing Objectives and Key Results Manufacturing 120

Martech

JANUARY 29, 2024

Here are some key areas where generative AI can make a significant impact: Content Generation: Generative AI can help startups create high-quality and engaging content at scale. Personalized Marketing: Startups can use generative AI to analyze customer data and create personalized marketing campaigns.

Objectives and Key Results 112

Objectives and Key Results Lead generation Growth Campaign 112

Search Engine Land

OCTOBER 23, 2023

This article builds on my previous one, emphasizing the importance of aligning SEO with the customer journey , specifically for companies that provide software as a service (SaaS) that market to other businesses (B2B). Understanding SEO and content for a smooth customer journey 1.

B2B 125

B2B Customers Objectives and Key Results Price 125

SalesProInsider

JUNE 21, 2022

You may hear these questions in your sales conversations: Why is that? And they are the focus for this installment of the series: Convert Consistently with Customs and Connections. Tribal Types ® is our communication model to quickly identify the customs and needs of people. Get to a shared objective early in the conversation.

Meeting 114

Meeting Customers Objectives and Key Results Conversion 114

Veloxy

JANUARY 23, 2024

Wondering how to leave a lasting impression on your customers? Key Takeaways Field marketing is an immersive strategy focused on in-person experiences to enhance brand visibility and influence purchasing decisions, using personalized interactions and localized campaigns to resonate with specific audiences.

Objectives and Key Results 130

Objectives and Key Results Territory Campaign Promote 130

Search Engine Land

MAY 6, 2024

This guide will walk through some key reports, tools and analyses that can yield impactful insights for optimizing your paid search efforts. In another example, let’s look at cost-per-conversion. If a campaign has a high overall cost-per-conversion you may be inclined to turn it off. What does this indicate?

CTR 111

CTR Objectives and Key Results Click Through Rate Campaign 111

Martech

JANUARY 8, 2024

Prompt Can you outline a CDP use case that targets lapsed customers? Answer A use case that targets lapsed customers with a customer data platform (CDP) can be outlined as follows: 1. Refining the summary: Identify the criteria for defining a lapsed customer (e.g., How long should the test run? Please keep answers simple.

Customers 70

Customers Click Through Rate Objectives and Key Results A/B testing 70

Understanding the Sales Force

OCTOBER 25, 2023

Their customers continue to buy from them because they are happy. The reality is that most of the account managers are glorified customer service reps who provide quotes and proposals. While the Account Manager role and its various variations do fall under the category of sales, let’s be honest. This can work.

Territory 77

Territory Objectives and Key Results Account management Sales 77

SalesLoft

SEPTEMBER 12, 2023

On a typical day, an AE on your team might have calls with half a dozen prospects and clients, sift through the recordings of those conversations, need to figure out where in the buying process each of those prospects and clients are, lose track of time, and delay a deal. Simply put, it’s technology that assists you in meetings.

Conversion 52

Conversion Objectives and Key Results X-functional Technology 52

SalesLoft

SEPTEMBER 12, 2023

On a typical day, an AE on your team might have calls with half a dozen prospects and clients, sift through the recordings of those conversations, need to figure out where in the buying process each of those prospects and clients are, lose track of time, and delay a deal. Simply put, it’s technology that assists you in meetings.

Conversion 52

Conversion Objectives and Key Results X-functional Technology 52

Hubspot

SEPTEMBER 29, 2023

The key to improving sales performance lies not only in the hands of sales reps, but also in the ability of their managers to provide effective guidance and support. Additionally, with features like call coaching software — some tools can even help you help them level up their conversations. This is no different in sales.

Objectives and Key Results 65

Objectives and Key Results Price Objection handling Pitch 65

Veloxy

FEBRUARY 13, 2023

Did you know that asking questions makes it more likely for customers to approve of you? They allow salespeople such as yourself to better understand the customer’s needs, goals, and challenges. This is why open ended questions are great for gathering information and understanding the needs, wants, and pain points of a customer.

Objectives and Key Results 246

Objectives and Key Results Sales Objection handling Follow-up 246

Salesforce

APRIL 10, 2024

How much do your customers like their self-service customer service experience with your business? Self-service lets your customers find the answers they need on their own time, without the help of an agent. Enabling your customers to help themselves also increases efficiency.

Service 59

Service Customers Objectives and Key Results Angle 59

Veloxy

FEBRUARY 1, 2024

This guide unveils essential metrics such as lead response time, conversion rate, and quota attainment to help you understand where your team excels and where there’s room to grow. You can also track leading indicators, the number of conversations with qualified prospects, and deals by stage to measure it effectively.

Product 130

Product Quota Objectives and Key Results CRM 130

Veloxy

AUGUST 16, 2023

In this blog post, we’ll dive into the importance of Salesforce ROI, the key factors affecting it, and the essential metrics to consider when measuring your CRM investment. Essential metrics for measuring ROI include sales, marketing and customer service performance indicators. Maximizing Salesforce ROI can feel like an enigma.

Objectives and Key Results 130

Objectives and Key Results CRM Profit margin Consult 130

Veloxy

JUNE 22, 2023

The right words delivered to the right audience can be the catalyst that turns potential customers into loyal clients. So how do YOU create a sales messaging strategy that resonates with your target audience and drives results?

Objectives and Key Results 130

Objectives and Key Results Drivers/motivators Sales Technique 130

Lead Fuze

SEPTEMBER 2, 2023

How do you convert casual browsers into loyal customers? It’s not just about generating leads; it’s about building relationships with potential customers over time. Let’s delve deeper into this key strategy for sales success. It’s about building relationships with potential customers or leads.

Objectives and Key Results 52

Objectives and Key Results Non-Profits Trust Sales 52

Martech

MARCH 21, 2024

Define your goals and priorities Before integrating AI into your MOps, you must clearly define your objectives. As a marketing leader or CMO, you’re looking to harness AI to generate tangible business outcomes and elevate customer experiences. As you craft these objectives, consider the following points: Marketing efficiency.

Objectives and Key Results 125

Objectives and Key Results Strategize Technology Technology 125

Search Engine Land

JANUARY 17, 2024

When working with a new PPC client, I help them establish goals aligned with their business objectives. Surprisingly, many lack clearly defined campaign goals beyond boosting traffic or conversions. For example, if your goal is to increase qualified leads, metrics would include conversion rate, new users driven to a specific URL, etc.

Objectives and Key Results 123

Objectives and Key Results CTR Campaign Click Through Rate 123