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How to build trust and loyalty in retail with reception marketing

Martech

The consumer experience has fully evolved from anonymously transactional to personally helpful. Retail brands must seamlessly mesh into and be present throughout the customer journey to remain useful to consumers. Because 87% of shoppers use smartphones to research a product in-store (price comparisons, customer reviews, etc.),

Retail 100
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Amazon’s ‘secret ad pricing scheme’ revealed in previously redacted documents

Search Engine Land

New documents detail the alleged deceptive practices used to boost consumer prices by more than $1 billion including deliberately making Amazon search worse – a strategy reportedly approved by chairman Jeff Bezos. Raising prices for consumers. Consumers pay the price. Why we care. The impact of Junks Ads.

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What is RGSP? Google’s Randomized Generalized Second-Price ad auctions explained

Search Engine Land

The concept of randomized generalized second-price (RGSP) auctions sent shockwaves through the PPC community after the subject took center stage at the Google antitrust trial. User experience. The top bidder then “pays the price of the bid equal to the next-highest bid plus one cent,” according to Big Tech on Trial.

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4 Ways Retailers Can Measure Holiday Ecommerce Success

Salesforce

If you’re a retailer, you don’t wait until November to think about the holidays like the rest of the world — you rev up during the summer for holiday ecommerce success. As a professional who’s spent over 20 years in retail, here are my top tips to accurately measure how well your holiday efforts really perform. Get the guide.

Retail 96
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Apple ‘quietly asked Amazon to block competitor ads on its product pages’

Search Engine Land

In response, the retail giant allegedly agreed to only serve ads and recommendations at the very bottom of Apple product pages – a gesture it doesn’t provide to rival brands like Samsung and Microsoft. Read our report on Amazon’s ‘ secret ad pricing scheme ’ for more information.

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How to Create a “Luxurious” User Experience (and Avoid Looking “Cheap”)

ConversionXL

If you’re looking to create the perception of luxury on your site, use lots of white space, keep a low number of products on display, and use fewer colors… And using colors that weren’t too bright correlated with a higher perceived price. True or not, it’s silly to ignore the mobile experience if you’re a luxury brand.

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Instacart rolls out off-platform Google Shopping ads for CPG partners

Search Engine Land

Leveraging Instacart’s first-party data, marketers can use these ads to connect with high-intent consumers searching on Google and deliver their products in as little as an hour for an enhanced user experience. Google Shopping ad show users a photo of your product, product title, price, shop name, and more.

Retail 95