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The B2B case for retention marketing: 7 key tactics

Martech

I see three drivers behind this stunning change: COVID-19, where personal selling was crippled and “retention is the new acquisition” became the latest catchphrase. They have also been trained in concepts like customer management, LTV and the financial value of loyalty. It didn’t even make the Sagefrog priority list in 2022.)

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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

Deel overcame these challenges by taking care of these four things: Finding a product focus When Deel got accepted by Y Combinator in 2019, everyone loved the idea but hated the product. Deel scaled the sales team from two to 250 account executives, but issues with productivity and enablement of the account executives cropped up.

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The Ultimate Guide to a Career in Sales

Hubspot

Due to the role's responsibilities, the best SDRs have strong interpersonal communication and organizational skills, understand the ins and outs of the products or services, and make a lasting impression. Once the SDR has determined the prospect is ready to be contacted by the sales team, they send the person over to a closing rep.

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Crossing the Chasm by Geoffrey Moore

The Lost Book of Sales

Starting to cross the chasm. How does the "D-Day" strategy help companies cross the chasm? Being sales vs. market driven when crossing the chasm. Tips on whole product management. R&D decisions: From products to whole products. A war analogy. Choosing the beachhead segment.

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Sales Person As Orchestrator Or Resource Manager

Partners in Excellence

The role of the sales person is changing–we all know that. My posts, Sales Role Agility and Separating The Challenger Sales Person From Insight Deliv ery, stimulated many comments and conversations. Larger organizations leverage specialists, pre-sales support, technical specialists and others.

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7 Steps to Building a Successful Channel Partner Program

ConversionXL

With the buyer’s journey becoming digital, partners are increasingly offering a mix of services that cross cloud platforms and apps. In this light, high quality business training becomes as critical as product training. Chris Samila from Optimizely shares his experience: “As the product matures, ideal partner profile may change.

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7 Steps to Building a Successful Channel Partner Program

ConversionXL

With the buyer’s journey becoming digital, partners are increasingly offering a mix of services that cross cloud platforms and apps. In this light, high quality business training becomes as critical as product training. Chris Samila from Optimizely shares his experience: “As the product matures, ideal partner profile may change.