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How to Defuse a Client Freakout

Hubspot

After some event production issues at my marketing association, I called and emailed people who complained on the post-event survey. As an agency account manager, I once got a call from a client who said his email account wasn’t working, and he needed our help fixing it. Don’t jump to assign blame.

Clients 51
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Sales Enablement as a Communications Center

Sales Hacker

I always recommend my clients create a sales enablement council: Purpose: build relationships and trust with monthly cross-functional collaboration. Participants: marketing, product marketing, product management, sales, HR and sales enablement. Translators and Travelers.

Sales 109