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Do You Genuinely Care About….”

Partners in Excellence

We see trust plummeting, we see challenges to social cohesion in both business and social environments. We stop thinking of our customers as human beings, instead treating them as widgets we move along the sales assembly line. Those assembly lines are failing!

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Our Customers Are Changing Faster Than We Are!

Partners in Excellence

Customers and sellers have become widgets moving along the sales manufacturing line, losing the humanity, failing to build trust and confidence the buyers crave. But buyers don’t need to participate in that assembly line, they are learning through other channels, so our assembly lines are underutilized.

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On Layoffs….

Partners in Excellence

Customers have become depersonalized widgets that we move along our selling assembly lines. The people impacted are those that trusted management and do the work management directed. For years, I’ve been writing about the mechanization of selling. Our people have become replaceable widgets as well.

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Do We Really Want Our Sales People To Be Value Creators?

Partners in Excellence

We are creating massive sales assembly lines optimizing the order taking process. We nurture them until they have done much of the work, then we engage them running them through our sales assembly line of qualifying, demoing, pitching, proposing, closing. At the same time, we see data that is alarming.

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The Future Of Work Is About More Than Work!

Partners in Excellence

We redesign knowledge work, emulating the principles of the industrial assembly lines of the past. We chop up work, creating assembly lines where knowledge workers focus on perhaps the functional equivalent of tightening a bolt. them passing the work to the next person in the knowledge worker assembly line.

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Sales Organization Structures for Success: Models, Tips, and Best Practices

Highspot

There are three main models for sales teams: the assembly line, the pod, and the island. The Assembly Line. In the assembly line model, also known as the hunter-farmer model, sales teams are organized based on each individual’s job title. What Are the Types of Sales Organizations? Customer Size.

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Buying Is Human……

Partners in Excellence

We don’t take the time to build relationships and trust. We view the process as a transaction, moving the customer from person to person on our sales assembly lines. We don’t get to know who they are as people, we don’t understand what drives them, what they aspire to, what they fear.