SaaStr

JANUARY 16, 2023

But if you go into a new environment that is a little easier to sell, sales often flies. They’ve never really sold at your price point. They’ve never really sold without a ton of support. It’s really hard to go from an environment with a ton of support to one with almost none.

Up-sell 99

Up-sell Sales Support Price Sell 99

Martech

MARCH 1, 2024

The product’s features align with market demand, its quality is up to par, and it’s appropriately priced and distributed. Examples of successful applications of continuous selling models in B2B include: After-sales support services. A need to avoid price wars. Replacement parts. Just-in-time components.

B2B 113

B2B Cross-sell Pharmaceutical Account management 113

Hubspot

MARCH 8, 2023

Sales Engineer Educational Requirements: Bachelor's degree in Engineering or Business Average Job Salary: $103,710 Job Responsibilities Prepare and deliver technical presentations explaining products or services to existing and prospective customers Talk with customers and engineers to assess equipment needs and to determine system requirements Collaborate (..)

Pharmaceutical 71

Pharmaceutical Manufacturing Transportation Finance 71

PandaDoc

MARCH 26, 2024

Even if pricing information is publicly available on your website, your salespeople will still need to create a proposal that’s tailored to your leads’ needs. Lead nurturing might be as simple as a single demo that leads to a proposal request or might be a multi-step process. Proposal Next comes the fun part: crafting a proposal.

Pipeline 52

Pipeline Contract CRM Customer Relationship Management 52

Hubspot

NOVEMBER 24, 2020

Closing deals involving complex price modeling, a need for extensive product knowledge, varying potential discounts, or any other atypical standards and practices isn't exactly intuitive. It might require some insight, expertise, and materials beyond a conventional sales org's reach. Putting a Deal Desk Together.

Closing 96

Closing Construction Legal Negotiate 96

Martech

AUGUST 16, 2023

This includes intuitive user interfaces, clear communication, and responsive support. B2B buyers want immediate access to information, whether it’s product specifications, pricing, or support documentation. They want quick access to information Time is of the essence. Each customer’s data should live in the same place.

B2B 93

B2B Customers CRM Contact 93

Highspot

JANUARY 22, 2024

Here are the key differences between the two: Scope and Focus Go-to-Market Strategy (GTM): Encompasses the entire process of bringing a product to market, including product development, pricing, distribution, sales, and customer support. Addresses broader business aspects beyond marketing alone, emphasizing a holistic approach.

Go To Market 52

Go To Market GTM Promote Technique 52

Highspot

JANUARY 22, 2024

Here are the key differences between the two: Scope and Focus Go-to-Market Strategy (GTM): Encompasses the entire process of bringing a product to market, including product development, pricing, distribution, sales, and customer support. Addresses broader business aspects beyond marketing alone, emphasizing a holistic approach.

Go To Market 52

Go To Market GTM Promote Technique 52

Sales Pop!

AUGUST 20, 2021

For example, certain companies allow their prospects to contact their sales-support team with a toll-free number calling option or instant 1:1 live chatbot. This is where all the details, including the decision-making process and its price, are discussed; Proposal. Pricing starts at $79. Demo and free trial period.

Inside sales 98

Inside sales B2B CRM Price 98

Hubspot

MAY 30, 2023

In this post, we’ll share the state of generative AI in sales today with three use cases for AI in sales. Then, we’ll give you a tour of the top generative AI tools for sales teams with highlights and pricing. We’ve compiled the top six generative AI tools for sales teams for you to explore.

Sell 75

Sell CRM Sales Price 75

Miller Heiman Group

JANUARY 21, 2020

The study identified 21 activities that sales operations typically owns or extensively involves itself in across four categories: Sales Performance Management. Sales Support. Sales Planning Support. On average, sales operations teams owned or played a heavy hand in managing 11 or more of those 21 practices.

Quota 75

Quota Technology Technology CRM 75

Sales Hacker

MARCH 8, 2024

Claim your tickets today , including a limited number of special two-for-the-price-of-one tickets. Data from Crossbeam shows that ELG is the third-most cost-effective strategy behind customer referrals and inbound sales. Support on pipeline movement. Why Ecosystem-Led Growth for GTM? 4 huge benefits: Cost-effectiveness.

GTM 95

GTM Growth Referrals Cross-sell 95

SaaStr

FEBRUARY 28, 2020

And importantly, even if you do a lot of things well — one bad piece of the customer experience can ruin even the best elements of support: The experience as a prospect and with sales should be great. No break-up emails, no pricing games, no drama with sales. Pricing can’t randomly go up.

Price 97

Price Gaming Sales Support Contact 97

Salesforce

OCTOBER 4, 2022

Imagine your company has individual departments that generate content around sales, support, technical documentation, training, and pricing. We never want to send mixed messages, and using a common language helps prevent that. But it goes deeper.

Government 98

Government Technology Technology Sales Support 98

SaaStr

OCTOBER 3, 2022

What is the pricing? Sales Cycle. This includes everything from inside sales to account executives to strategic asset allocation. Post Sales. Support the professional services and customer managers who guide your clients. What is the product strategy? Single-product or multi-product? Platform or app?

GTM 82

GTM Strategize Government Inside sales 82

Partners in Excellence

APRIL 28, 2021

They will increasingly be shared risk relationships (which has interesting implications for our pricing/revenue generation strategies). I think our own focus will shift from sales to selling. Sales is a functional/organizational approach. We can establish far deeper relationships, for longer times, with our customers.

Sell 95

Sell Cross-sell Up-sell Technology 95

The 5% Institute

JUNE 19, 2023

Sales is transactional, focusing on generating revenue, while selling is relational, emphasizing building relationships and creating value for customers. Effective selling techniques include active listening, building trust, customizing solutions, and providing post-sales support. How can technology enhance sales and selling?

Sell 52

Sell Objectives and Key Results Technique Customer Relationship Management 52

PandaDoc

MAY 9, 2024

The answer becomes quite obvious when we examine the four factors of sales velocity. Every industry, product type, and business model will have different needs regarding things like pricing and win rates. For example, one study found that the average B2B sales cycle length was roughly 63 days.

Pipeline 52

Pipeline Legal Objectives and Key Results Lead generation 52

Sales Hacker

AUGUST 18, 2023

” Is it something beyond just “we want bigger deal sizes to make our unit economics work” or do they feel they have a strong product market fit and can actually command those prices. Needs more pre sales support. Once those are in place, then you can put together a real enterprise sales strategy.

GTM 68

GTM Up-sell Price Start-ups 68

Sales Pop!

NOVEMBER 19, 2021

That data is used to service the customer from any point in the organization, and the customer doesn’t care if that point is customer success, sales, support, accounts receivable or anywhere else. In reality, company data doesn’t exist in silos—it must flow all throughout the company like a river. Need for The Best in CRM.

CRM 98

CRM Manufacturing Government Technology 98

The 5% Institute

MAY 22, 2023

Skills and Qualities of a Sales Consultant To excel as a sales consultant, several skills and qualities are essential. Additionally, strong negotiation skills allow them to navigate pricing discussions and secure profitable deals for both the customer and the organization.

Consult 52

Consult Negotiate Real Estate Technique 52

PandaDoc

MAY 8, 2023

On top of that, most of these platforms are equipped with analytics and tracking tools that allow organizations to gain valuable insights into customer behavior and use that information to streamline future support operations or better client onboarding. Zendesk What is it: An all-in-one customer service and support platform.

Service 52

Service Product Customers E-commerce 52

SaaStr

AUGUST 13, 2019

You may actually have to pricing differentiate. You may actually need to build a sales team that can serve up market. The sales cycle times were too long, sometimes nine months, sometimes 18 months. The sales cycles were very lumpy. And unfortunately by the time we got to the CIO’s, we were heavily price negotiated.

Cross-sell 59

Cross-sell Sales Support Growth Up-sell 59

ConversionXL

JULY 19, 2013

Think about that for a second, for all of the work you’ve spent optimizing landing pages, pricing strategies, and perfecting your information architecture, just about 7 out of every 10 people are going to stop at the finish line. Reasons #3 & 4 – Found A Better Price Elsewhere/Price Was Too Expensive.

Retail 129

Retail CTR Price E-commerce 129

Salesmate

JULY 9, 2020

Your sales pipeline covers every stage of the customer acquisition process from leads to after-sales support to repeat business. To be successful in sales, you need to track specific sales pipeline metrics. Your average deal size is a useful sales pipeline metric for assessing gross revenue.

Pipeline 121

Pipeline Contract Sales Territory 121

A Sales Guy

APRIL 29, 2014

Sales people fail because they company fails them and when the company fails them the isn’t doing some or all of these things; They don’t provide a good competitive product. They aren’t providing solid sales support (enablement). They’ve created a shitty sales culture. Weak sales messaging.

Quota 121

Quota Territory Legal Sales 121

Partners in Excellence

APRIL 16, 2021

We are seeing a profound shift in buying, with customers preferring digital engagement channels to sales engagement. I am beginning to explore what this means for our overall engagement strategies, moving from a sales led, digitally supported to a digitally led, sales supported process.

Process 98

Process Sales Sales Support Sell 98

Partners in Excellence

JANUARY 15, 2019

We simply cannot succeed unless we have a support system. As sales people we rely on a lot of people to help us to do our jobs. It may be SDRs, product specialists, pre-sales support teams, our teammates, our managers, operations folks, product managers, implementation/delivery teams.

Networking 81

Networking Legal Finance Trust 81

Hubspot

MAY 2, 2019

Post-sale support. With product differentiation, companies have the ability to compete in areas other than price. Depending on the type of strategy you choose, there are specific areas where you can differentiate your product. Reliability. Brand image. Marketing and promotion. Distribution channels.

Product 66

Product Profit margin Manufacturing Sports 66

Lead Fuze

JUNE 2, 2021

The customer will feel like they got a deal or that you are giving them an incentive to come back by cutting the price in half with no commitment on their part. Bad after-sales support can be a reason. The biggest issue might be the price. I ask the cashier if I can buy it for $30, and they say “Sure.”

Technique 98

Technique Closing Cross-sell Sales 98

A Sales Guy

JULY 24, 2012

When quotas are not perceived as achievable, sales people just give up and don’t even try. It’s like pricing yourself out of the housing market. Sales Support (Insides Sales, Content Marketing, Technical Support, etc.). Sales Investments. RULE 1: Quota MUST BE perceived as attainable.

Quota 113

Quota Commission Territory Government 113

Hubspot

JULY 10, 2020

One way to test the strength of your CRM is by checking if anyone in your business can answer questions about a contact and their interactions with your business – whether in sales, support, marketing, or billing – just by glancing at their contact record.

CRM 100

CRM Contact Campaign Lead generation 100

Salesforce

DECEMBER 12, 2023

When you’re customer-obsessed, you build your products, pricing structure, payment options — your entire organization — around your customer. You tear down silos that hamper your customer experience (CX), bringing together customer data and omnichannel support into one platform to make customer interactions seamless.

Teamwork 59

Teamwork Customers Cross-sell Strategic planning 59

Highspot

NOVEMBER 9, 2023

Data Analysis: Sales teams can analyze objection data to refine their objection-handling strategies and materials. Closing the Deal Sales Content Management: All necessary documents for the deal cycle, like pricing, mutual action plans, contracts and invoices, can be stored and managed within the platform, aiding in the purchasing decision.

Objectives and Key Results 59

Objectives and Key Results Objection handling Teamwork Sales 59

Hubspot

JUNE 11, 2019

Critics attribute the failure to Lisa’s misleading ads and high price, despite its low processing power. Use Our Sales AI Tool to Extract Dark Data. Those entering demos will make contact with a direct sales/support person. Although Lisa had some of the best graphic technology of its time, only 10,000 units sold.

Go To Market 77

Go To Market Lead generation Launch Service 77

ConversionXL

NOVEMBER 29, 2018

Will you still need sales support for some enterprise accounts? For one, opt-out “free” trials often create a low initial anchor, like the nominal $1 fee, which makes the full price seem that much higher (to say nothing of the negative impact that even a one-penny price has on conversion rates— free is a powerful word ).

Customers 119

Customers Cross-sell Referrals Networking 119

PandaDoc

SEPTEMBER 21, 2022

And, where many other brands might force you to pay a hefty price tag for most of these features, Agile offers approachable pricing for every business. The app features repeatable pipelines, robust filtering tools for searching and sorting, and even predictive analytics to help you monitor pipeline health and performance. Key features.

CRM 52

CRM Pipeline Sales Territory 52