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Tue.May 13, 2025

customer-relationship-management-trust

AI CRM and the Future of Small Business: An Exclusive Interview with SVP Boon Lai

Salesforce

MAY 13, 2025

To help navigate the digital landscape for small businesses, we sat down with Boon Lai, SVP of Growth Marketing at Salesforce, to discuss how artificial intelligence (AI) and customer relationship management (CRM) are helping businesses expand and scale. Its all about that trusted, secure data for business owners.

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