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Customer Retention Strategies in Sales

Anthony Cole Training

If your goal is to retain and expand relationships, it is important to create a consistent and remarkable experience for your customers, clients, and potential clients. Here are several questions to consider as you reflect on your customer retention strategies in sales:

Customers 258
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3 Keys to Increase Customer Acquisition & Deposit Growth

Anthony Cole Training

Client retention as well as new customer acquisition are the focus. In this high interest rate environment, consumers are moving excess amounts from checking accounts to higher yielding CDs and alternative products. This presents problems and opportunities for every bank. In fact, according to BAI Banking Outlook: 2024 Trends, “the No.

Growth 254
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How customer-centric marketing fuels long-term success

Martech

And even if your product is as amazing as your marketing purports, if your customer experience is poor, your buyers will lose trust in your brand. In a highly competitive digital-first marketplace, the trust of our existing customers is a powerful marketing tool.

Customers 118
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Where’s The Customer?

Partners in Excellence

We focus on the things we do, losing sight of our customers. In too many conversations, the customer becomes an abstraction. The customer is a market group, an industry segment. Sometimes, the customer becomes an enterprise. Sometimes we talk about roles/personas as customers. Yet we aspire to be customer focused.

Customers 117
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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this.

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Helping Your Customer Imagine New Possibilities

Partners in Excellence

This mindset impacts all of us, it impacts our customers. We focus on problems customers have and seek to help them eliminate those problems through implementing our solutions. And we run into the exhaustion our customers have in focusing on problems, and FOMU. And it stands in the way of changing.

Customers 130
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Are You Interested In Your Customers?

Partners in Excellence

I want to talk about our offerings, our happy customers, and how great we are as a company? We display no interest in our prospects and customers, but we expect them to display interest in us? The post Are You Interested In Your Customers? Now, here’s the question: I want to talk to you!

Customers 111
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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

We’ll explore how to shift from ambiguous descriptions of value to economic modeling of customer benefits to identify value exchange choices that enable a profitable pricing model. You’ll receive a template to apply for your solution and opportunity to receive the Software Profit Streams™ book.

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Using Generative AI in Sales: Pros, Cons, and Considerations According to Sellers

How will using AI affect my relationship with my customers? Are your sellers unsure about using AI in their day-to-day workflows? Or are they eager to try but uncertain where to start? They might be asking: Which tasks are best suited for AI? With so many tools available, which ones are the most useful to me?

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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

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The Essential Guide to the Buying Experience of the Future

Read "The Essential Guide to the Buying Experience of the Future" to find out how to empower your customer-facing teams and thrive in modern selling environments. So forget your old sales playbook, because the ultimate value proposition is an impactful buying experience that guides people to the best possible decision.

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How to Optimize the Developer Experience for Monumental Impact

Speaker: Anne Steiner and David Laribee

To understand how a great DX can contribute not only to the well-being of our development teams, but also to the broader objectives of product success and customer satisfaction, we first need to understand the relationship between DX and the Product Manager Experience!

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Essential Guide to Sales Engagement – Overcome the Challenges of Remote Selling

In this guide, we will show you how to elevate your sellers’ results and provide you with insights and tips that will also benefit the rest of your customer-facing organization. It further works to ensure that these efforts are part of an excellent buying experience that leaves the buyer feeling confident that you are the vendor for them.

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The Ultimate Sales Coaching Guide

You can have the best product in the world, but if your front-line sales teams do not know how to get that product into the hands of your customers, you’re in trouble. Why is sales coaching important? It’s time to stop forcing your teams to fend for themselves, and start equipping them with tools that will help them sell more products.

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Building Your BI Strategy: How to Choose a Solution That Scales and Delivers

Speaker: Evelyn Chou

We’ll explore essential criteria like scalability, integration ease, and customization tools that can help your business thrive in an increasingly data-driven world. 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.