Automotive Digital Retailing Ensures Seamless Car Buying

Learn Hub | G2

Automotive digital retailing platforms make car buying better for customers online and in the store, while driving efficiency throughout your sales workflows.

Retail Reimagined: 9 Trends for the Future of Physical Retail

ConversionXL

The chatter of the “Retail Apocalypse” began long before the recent events of a global pandemic. However, the last year has accelerated the need for retailers to go digital, leaving many struggling to adapt. Is the Retail Apocalypse here? Retail in 2021 (and beyond).

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CTV added to Kroger’s retail media business

Martech

CPG brands and agencies tapping into supermarket chain Kroger’s retail media offering now have access to CTV and video for their campaigns. The addition of CTV shows how far retail media businesses have come in supporting omnichannel campaigns for brands. Retail data.

Why we care about retail media networks

Martech

Retail media networks are a hot new thing that’s been around for decades. Its roots go back to brands putting ads on store end caps and paying for placement in retailers’ weekly fliers. What was once a staid addition to marketing campaigns is now a major focus of brands and retailers.

The ultimate retail digital experience strategy playbook

Concentrix Catalyst

As economies reopen and businesses adapt to a new set of challenges, retail marketers […]. The post The ultimate retail digital experience strategy playbook appeared first on PK.

5 Retail Predictions for 2022

Salesforce

(Note: Rob Garf, vice president and general manager, retail , collaborated with the author on this post.). In 2022, retailers only need to follow one north star: connect online and offline shopping experiences and remove friction across the journey. million retail jobs opened up.

You Can Make Holiday Shopping Easier: 4 Tips for Retailers

Salesforce

Rising consumer pessimism means retailers need to work harder this holiday season to keep shoppers merry. How do you balance the online and in-store retail shopping experience? Check out our tips for making shopping easier than ever in the 2022 Holiday Planning Guide for Retailers.

5 Benefits of Using Location Mapping in Retail

Sales Pop!

Since retailers get most of their business from local consumers, it’s important for them to know where they are and what they are buying. The retail industry had taken a huge hit during the pandemic but is steadily recovering now. 5 benefits of using location mapping in retail.

Sales Training Games and Goals: 4 Steps to Successfully Motivate Retail Employees

Sales Hacker

When setting sales goals for your retail employees — or for any employee, really — there are usually two things to keep in mind: Those goals need to be realistic and clearly defined. What drives your retail employees to achieve the goals you set for them?

The top five ways to build retail customer loyalty with Salesforce

Concentrix Catalyst

Building retail customer loyalty is no small feat. Beyond delivering high-quality and effective products, retailers must contend with customers who expect an engaging, personalized, and frictionless experience.

Marriott launches its own media retail network

Martech

Marriott International is launching a retail media network to give advertisers access to the hotel chain’s guests. These retail media networks are growing in popularity with both advertisers in need of more data and businesses looking for more income.

Google Merchant Center allows retailers to save product filters

Search Engine Land

Save-able product filters can enable marketers to more quickly zoom into the product category they want to analyze. Please visit Search Engine Land for the full article

Good morning: Let’s talk about retail

Martech

Good morning, Marketers, are you thinking about retail? And for marketers working in a retail organization, are you thinking about brands? This makes customer experience a highly contested journey between brands, retailers and publishers.

Informatica launches retail-specific Intelligent Data Management Cloud

Martech

This week, enterprise cloud data management company Informatica launched Intelligent Data Management Cloud (IDMC) for Retail, aimed at helping retail organizations overcome fragmentation and build connected experiences from multi-cloud and hybrid environments.

Loyalty leaders, episode one: State of retail

Concentrix Catalyst

The post Loyalty leaders, episode one: State of retail appeared first on PK. Customer Engagement Loyalty & Connected Membership Retail and Consumer Strategy & Design Videos LoyaltyThe world’s #1 CRM and loyalty services firm Salesforce and PK are joining forces for an exclusive video series on leading with loyalty. In episode one, we dive into the […].

Customers demand digital-style experiences in physical retail stores

Martech

The latest “ State of Retail ” report from product review and UGC platform Bazaarvoice shows that almost half of consumers are now looking for in-store experiences to reflect the kinds of experiences they enjoy online and especially on social media.

Behind the Numbers: How Consumer Retail Benefits from CX Training

Miller Heiman Group

This means that, for most consumers, the retail experience may start anywhere: on a website or during a phone call, in an email or on a live chat with customer service. A big box retailer reduced its employee turnover from 45% to 30%.

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Google Cloud announces general availability of Retail Search

Martech

Google Cloud’s Retail Search aims at providing retailers with Google-quality search capabilities on their own sites as part of the Google Cloud Discovery Solutions for Retail suite of products. Retail search capabilities.

Microsoft partners with Shopify to help retailers expand their reach

Search Engine Land

Microsoft’s updated their Microsoft Channel app with new features to help retailers and e-commerce businesses comes right in time for the holiday shopping season.

10 top retail sector video ads of 2021

Martech

Against that backdrop, digital advertising platform Acuity has released what it identifies as the top 10 retail sector video ads of 2021 measured by total views. The post 10 top retail sector video ads of 2021 appeared first on MarTech.

The Future of Retail with Ron Rudzin

criteria for success

Seeing the transformation in retail. The post The Future of Retail with Ron Rudzin appeared first on Criteria For Success. Happy Labor Day, Let's Talk Sales listeners! This week's guest is Ron Rudzin.

Microsoft Bing expands Shopping options for users, gives retailers more options to reach shoppers

Search Engine Land

Many retailers would prefer their shoppers land on-site to discover the value of their products and drive value-based conversions. However, the buy now and checkout options could mean lower friction in the final buy.

How Omni-Channel Order Management Is Changing the Retail Landscape

Salesforce

Omni-channel order management untangles integrated retail. With next-generation order management , retail leaders can integrate order capture and fulfillment between physical stores and online. Retailers are constantly under pressure to hold down shipping costs.

Amazon Prime Day returns while retail and e-commerce rivals face inventory challenges

Martech

Amazon likes to tap into that – with backpacks and other sales – and take as much of that momentum away as possible from other retailers.”. For years, Amazon Prime Day has had a ripple effect on other big box retailers, as well as e-commerce brands.

8 of the Best Retail Blogs Every Retailer Should Be Reading

Hubspot

The retail industry evolves fast. With the explosive growth of online shopping and 2017’s brick-and-mortar retail apocalypse , how can you, a retailer, adapt to the ever-changing preferences of consumers today? Retail blogs can keep you updated on the industry’s latest stories and prepare you for the upcoming trends that will transform the industry in 2019 and beyond. Below, we’ll list the best retail blogs on the internet right now. National Retail Federation.

Did Prime Day Give Retail a Much-Needed Boost This Year?

Salesforce

It didn’t matter if a brand or retailer sold on Amazon. Steep discounts and promotions enticed consumers to shop during the summer doldrums, reinforcing the impact of ecommerce on retail industry growth. A rising tide lifts all ships.

The Retail Champion’s Playbook

Sandler Training

Retail champions never stop asking themselves questions about how to improve the customer experience. The post The Retail Champion’s Playbook appeared first on Sandler Training. The answers to these questions generate a unique playbook for your store that sets it apart from competitors. Blog Posts Customer Relationships customer care customer relationships sales success

The Key to Retail Nurturing: Follow the Buyer’s Pendulum

Sandler Training

The real question here is how an effective retail salesperson can have better conversations while reducing pressure. How do we make that happen in retail? The post The Key to Retail Nurturing: Follow the Buyer’s Pendulum appeared first on Sandler Training.

The Key To Painless Retail Returns: Equip Your Service Agents

Salesforce

Few things keep retailers up at night as much as merchandise returns. The average retailer incurs $106 million in returns for every $1 billion in sales, according to one report. Here’s what they’ll need to create a seamless experience for painless retail returns.

4 Ways Retailers Can Measure Holiday Ecommerce Success

Salesforce

If you’re a retailer, you don’t wait until November to think about the holidays like the rest of the world — you rev up during the summer for holiday ecommerce success. Find out what the future holds for retailers during the 2021 holiday shopping season.

5 Retail Trends That Will Transform the Industry in 2019

Hubspot

With the explosive growth of online shopping and a shift in consumer preferences for experiences over possessions , the retail apocalypse of 2017 was inevitable. But contrary to popular belief, the retail apocalypse isn’t the final nail in the coffin for retail brands. Consumer preferences might have changed, but recent technological advances have allowed retailers to adapt to them. 5 Retail Trends That Will Transform the Industry in 2019. Retail

Everything You Need to Know to Start a Retail Business

Hubspot

I worked in three different retail stores while growing up. My experience working at this store was a prime example of everything a retail business should be. Now that you understand what type of store falls under the definition of a retail business, you might be wondering how to actually go about starting one. Let’s review 11 steps that are critical when beginning your retail business. When starting a retail business, you’ll have to choose a legal structure.

Microsoft Bing expands Shopping options for users, gives retailers more options to reach shoppers

Search Engine Land

Many retailers would prefer their shoppers land on-site to discover the value of their products and drive value-based conversions. However, the buy now and checkout options could mean lower friction in the final buy.

What is Multichannel Retail? Engage Customers On and Offline

G2

Modern consumers have high expectations. Sales

Why Social Media is so Important to Online Retail Businesses

Sales Pop!

It is completely normal for someone to look to the internet for solutions to anything from taxis, entertainment, grocery shopping, and retail purchases. Retail ecommerce sales exceeded $4 trillion worldwide in 2020 with a total sales growth of nearly 50%.

What is a Product SKU? A 2-Minute Rundown for Retailers

Hubspot

But for retailers, SKU is actually an incredibly useful acronym -- it represents one of the most important concepts that allow stores to operate as smoothly and efficiently as possible. A SKU (which stands for stock keeping unit) is a distinct string of letters and numbers that helps retailers identify every product in their inventory and each product’s specific traits, like its manufacturer, brand, price, style, color, and size. Retail

Telco Retail Trends Show Self-Service Demand Skyrocketing – Here Are 3 Ways To Keep Up

Salesforce

Gone are the days of consumers who prefer to visit retail locations to research, upgrade, or purchase their smartphones. Telco retail trends data shows that digital channels are skyrocketing as subscribers bring their entire customer journey online. Telco retail trends evolve quickly.

7 Innovative Ways Retailers Are Using Beacon Technology

Hubspot

Macy’s, Urban Outfitters, CVS, Lord & Taylor, Target, Timberland, and many other major retailers already use beacon technology to take their shopping experiences to the next level. With the help of beacon technology, retailers are better able to meet customer needs and create a more cohesive online-to-in-store experience. Here, we're going to explore seven innovative ways retailers are using beacon technology, so you can decide the best strategy for your brand. Retail

Will Our Holiday Gifts Arrive on Time? What Retailers Can Do Now

Salesforce

What’s top of mind for every retailer going into the 2021 holiday shopping season? Our latest holiday retail strategy and planning guide will help retailers navigate the upcoming shopping season. Get the new Holiday Retail Planning Guide.

The 5 Best Retail Interview Questions and Answers

Hubspot

Hiring for a retail store isn't easy. You might find a candidate with a ton of prior experience in retail, but a poor ability to connect with your customers. Your retail employees are the face of your brand, and often the number one defense against e-commerce stores like Amazon. If you think this isn't a big problem, think again -- according to a new report conducted by Adyen, retailers are losing a collective $37.7 Why do you want to work in retail/at our company?