Consulting Services: Putting the Client First in Sales and Delivery [Podcast]

Sandler Training

Brian Sullivan, VP of Sandler Enterprise Selling, speaks with Steve Moritz, thirty year veteran of the technology industry and CEO of Moritz Consulting Group about Consulting Services: Putting the client first in sales and delivery.

Twitter Blue Subscription Service

David Meerman Scott

Twitter Blue is the premium Twitter service aimed at power users and priced at $2.99 per month in the USA. I signed up and started playing around and like some of the features. Social Media Twitter Research and Analysis Newsjacking Advertising

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

Delivering Service Excellence to Your Customers: 5 Steps

Engage Selling

When it comes to delivering service excellence to your customers, there are five actionable steps you can take today! The post Delivering Service Excellence to Your Customers: 5 Steps first appeared on Colleen Francis - The Sales Leader.

Excellent Customer Service Is Also Excellent Marketing

David Meerman Scott

New Rules of Marketing and PR Case Studies New Rules of Sales & Service Marketing Best Practices FanocracyWhen you can buy most anything you want online, the retailers who serve us seem interchangeable. But they don’t have to be.

The State of XaaS Sales 2022

Technology as a service (XaaS), sold on a subscription basis, is becoming the industry’s dominant go-to-market model. Discover what impact this change has on sales, and gain insight into how to optimize your sales organization for selling XaaS.

How To Sell High Ticket Services

The 5% Institute

In this guide, you’ll learn exactly how to sell high ticket services and their niches, by using a proven step by step formula we teach Sales Professionals, Business Owners and Consultants around the world. What Are High Ticket Service Niches. How To Sell High Ticket Services.

Email Marketing Services from Home

Sales Nexus

As new industries cropped up, email marketing services changed. Despite all odds, they continue to do email marketing services from home. “We’re The entire global economy starts and stops on your ability to connect your products and services with your customers.

How to Succeed at Customer Service [PODCAST]

Sandler Training

Mike Montague interviews Ray Setter on How to Succeed at Customer Service. The post How to Succeed at Customer Service [PODCAST] appeared first on Sandler Training. Blog Posts Customer Relationships customer care customer relationships customer service

How To Sell Business Coaching Services

The 5% Institute

In this article, we’ll explore how to sell business coaching services, by focusing on eight powerful and effective selling tips. How To Sell Business Coaching Services. How To Sell Business Coaching Services Tip #1 – Meet With Decision Makers.

Sell and Forget Customer Service.

SalesBlog!

Do you currently have safeguards in place so that poor customer service never happens? Check out these customer service facts: 1.) It takes 12 positive service experiences to make up for one negative experience. Resource: Customer Service Statistics.

G2 Review: “Sometimes, Salesforce Customer Service Will Disappoint You”

Membrain

Our team here at Membrain takes our customer reviews seriously. We see them as an opportunity to understand the customer perspective directly - what’s working, what’s not working, how we can improve, and how we can deliver more of the value that our customers actually, well, value.

The Relevance Of A CRM For Financial Services

Salesmate

The kind of support you provide to your customers is as important as your services. One handy way of ensuring the best services for any business is using a Customer Relationship Management software that enables timely services as well as personalized experience for their customers.

CRM 103

Now Offering Specialized Sales Related Services for the Signage industry

Adaptive Business Services

My roots also include the industry that I still consider to be the highlight of my almost 45 year B2B sales and management career … signage and, starting today, we are offering specialized sign sales services to this market segment. Big news today!

Customer Service and Insider Sales: Different for a Reason

Engage Selling

You can shake them together but soon they’ll … Read More » Sales Strategies business Colleen Francis Customer Service Customer Service and Insider Sales: Different for a Reason Engage Selling Engage Selling Solutions inside sales Prospecting sales coaching sales success sales tips

Intercom introduces new customer service and insights products

Martech

Surveys is connected with the customer service workflow and allows a business to set up a survey that will help create a tailored onboarding experience for the customer. There’s nothing worse than having to wait for service and feel like there’s no other option but to continue to wait.

How to Succeed Using Sandler to Sell Services [PODCAST]

Sandler Training

Mike Montague interviews Matt Rappaport on How to Succeed at Selling Services. . The post How to Succeed Using Sandler to Sell Services [PODCAST] appeared first on Sandler Training. Podcasts] Blog Posts How To Succeed Sales Process how to succeed professional services sales strategies

What Killed Customer Service? A Business Acumen Perspective

The Advantexe Advisor

Things are very different and many of the things you took for granted, like basic customer service, are mere ghosts of themselves. If you have started to get reacclimated to what you thought was the “normal world” before the COVID pandemic, you are in for many surprises.

How To Sell Your Services – A Step By Step Guide

The 5% Institute

In this guide, you’ll learn exactly how to sell your services, by using a proven step by step formula we teach Sales Professionals, Business Owners and Entrepreneurs around the world. Read on to learn exactly how to sell your services, and how you can implement it into your sales strategy.

4 Key Tech Trends in Customer Service to Watch

Smarter With Gartner

Today’s hottest customer service technologies focus mostly on providing assisted service and freeing up support reps’ time — reflecting the increasing shift to digital self-service platforms and analytics capabilities. . Four key customer service technology trends .

What if outstanding service is stunting your growth?

Membrain

Everybody knows that great customer service is key to retaining and growing accounts, right?

Growth 122

Dear SaaStr: Can We Add Termination Charges for SaaS services?

SaaStr

Q: Dear SaaStr: Can We Add Termination Charges for SaaS services? The post Dear SaaStr: Can We Add Termination Charges for SaaS services? Some older companies do this. In fact, we were recently handed a bill like this for a 20+ year old SaaS product bought out by a PE firm.

Intelligent Virtual Assistants: Improve Your Customer Service

Learn Hub | G2

In a digital-first world, where customer expectations continue to rise, more and more companies are turning to automation to scale their teams with technology. Guest Post Tech

From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty

Sandler Training

The post From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty appeared first on Sandler Training. Blog Posts Customer Relationships client relationships customer service Customer Success

Grow Customers Through Marketing and Services Convergence

TSIA Sales

In our multi-part blog series on organizational convergence , TSIA’s Phil Nanus and others have written extensively about the convergence of sales and services in an XaaS world.

Grow Customers Through Marketing and Services Convergence

TSIA Sales

In our multi-part blog series on organizational convergence , TSIA’s Phil Nanus and others have written extensively about the convergence of sales and services in an XaaS world.

How To Sell Life Coaching Services

The 5% Institute

In this article, we’ll explore how to sell life coaching services, by focusing on eight powerful and effective selling tips. How To Sell Life Coaching Services. How To Sell Life Coaching Services Tip #1 – Meet With Decision Makers. Want to know how to sell life coaching services?

Walmart Connect goes international and adds self-service

Martech

Walmart’s marketplace media platform, Walmart Connect, is expanding and adding self-service, making it easier for advertisers and brands to promote products. The post Walmart Connect goes international and adds self-service appeared first on MarTech.

Utilities Need to Modernize Field Service Management

Salesforce

According to a recent survey of 75 utility executives, by Harvard Business Review Analytic Services, enhancing the customer experience will be utilities’ top business priority in the year ahead. Traditionally, customer service was the purview of the customer contact center.

Marketing leadership: 4 lessons learned from military service

Search Engine Land

Here are four valuable lessons learned from the military that you can use to help lead your team to success. Please visit Search Engine Land for the full article

Location Based Services Smart for Business.

SalesBlog!

With location-based services what would stop a business from doing this on your smart phone? Location Based Services Defined. LBS services can be used in a variety of contexts, such as health, work, personal life, etc. Location-based services are a $1.9

We’re hiring: Marketing Services Client Success Manager

Martech

Our marketing services manager position may be for you. We’re seeking a motivated self-starter to join our growing marketing services team. The post We’re hiring: Marketing Services Client Success Manager appeared first on MarTech.

Selling Financial Services – 5 x Powerful Tips

The 5% Institute

Selling financial services can sometimes feel a bit harder than selling other product types. Generally, when selling financial services, you’re selling the invisible; an intangible outcome products and results that’ll benefit them financially.

Freelancers can now offer their services on LinkedIn’s new gig marketplace

Search Engine Land

The LinkedIn Service Marketplace competes with the likes of Fiverr and Upwork. Please visit Search Engine Land for the full article

Microsoft Advertising announces new ad type for service providers

Search Engine Land

Professional service ads stay consistent with Microsoft Advertising’s formula for vertical-specific formats, leveraging feed data and automation to match offers to searches.

PK Named a Leader in loyalty services

Concentrix Catalyst

The post PK Named a Leader in loyalty services appeared first on PK. The world has changed significantly over the past year, but loyalty has not, and organizations will need to rethink how to approach loyalty in a post-pandemic world. PK continues to […].

Drop Servicing: Everything You Wanted to Know and More

Learn Hub | G2

In current times, more and more people are thinking about starting an online business. Guest Post

The Return on Great Service | Sales Strategies

Engage Selling

For sellers, this goes far beyond being friendly, being trustworthy, or having products that suit the … Read More » Sales Tips buying process client relationships Colleen Francis Customer Service customers Engage Selling Solutions sales Sales Goals sales success sellers selling selling process????Did you know that customers that receive an exceptional customer experience are 80% more likely to reorder than those who have a subpar experience?

Learn How To Sell High Ticket Consulting Services

The 5% Institute

In this guide, you’ll learn exactly how to sell high ticket consulting services, by using a proven step by step formula we teach Sales Professionals, Business Owners and Consultants around the world. What Are High Ticket Consulting Services? How To Sell High Ticket Consulting Services.

PODCAST 175: Protecting Migrant Children: International Social Service

Sales Hacker

In this episode of the Sales Hacker podcast, we’re thrilled to welcome Jean Ayoub , the Secretary-General and CEO at International Social Service (ISS). Jean is the Secretary-General and CEO of an organization called ISS, International Social Services.

Salesforce releases new conversational and identity resolution features for service and marketing clouds

Martech

Today, Salesforce introduced new features for their Service Cloud and Marketing Cloud. Some of these improvements to the Service Cloud address both issues. Efficient workflows for service calls and other service and marketing insights benefits from conversational intelligence.