Remove 2026 Remove Drivers/motivators Remove Relationship building Remove Relationship Management
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The Surprising Thing Your Customers Want — And They Might Not Even Realize It

Salesforce

Customer intimacy is a relationship-building strategy in which brands acquire extensive knowledge about their customers, and use that data to meet their needs and expectations in thoughtful, personalized ways. By 2026, Gen Z will comprise the largest share of the U.S. That’s customer intimacy. consumer population.