Remove Drivers/motivators Remove Meeting Remove Proposal Writing
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Soft Skills Training for Sales Teams: A Step-by-Step Guide

Highspot

Hard skills are job-specific knowledge, such as CRM proficiency, product expertise, or proposal writing, while soft skills center on interpersonal and emotional abilities like communication, empathy, and resilience. Time Management Effective time management helps sales reps prioritize tasks, prepare for calls, and meet deadlines.

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The 5 Stages of Sales Management

Openview

Stage 2: Motivate. For example, she may notice that some reps get easily distracted in customer service issues or proposal writing. In an attempt to encourage the right behaviors, the manager will start using incentives, contests and leaderboards to try and motivate the team. They always know where they stand.