2030 Customer Relationship Management Meeting Represent 
Salesforce
FEBRUARY 26, 2024
It shows up as a conversational AI interface integrated with your everyday workflow, whether it’s a customer relationship management (CRM), email, or other system specific to your industry. That, the report predicts, will propel massive productivity gains to the tune of 200 billion hours saved annually by 2030.
Martech
JULY 13, 2022
customers said they stopped doing business with a company because of poor customer service. Technology, as is often the case, is helping companies meet customer expectations around customer service and success, bridging communications across multiple channels and devices, and setting customers up for better buying experiences.
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