2030 Customer Relationship Management Product Represent 
Salesforce
FEBRUARY 26, 2024
It shows up as a conversational AI interface integrated with your everyday workflow, whether it’s a customer relationship management (CRM), email, or other system specific to your industry. A copilot makes you more productive by doing work on your behalf. So, how do these productivity workhorses get the job done?
Martech
JULY 13, 2022
They include the need to future-proof the customer service tech stack, a drive toward more asynchronous text-based communication, and a push toward unifying channels and communications to enhance customer experience. In this post we’ll cover: What are customer service and success? Why marketers should care.
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