2031 Customer Relationship Management Technology 
Salesforce
OCTOBER 14, 2024
Get started The evolution from Einstein Copilot to Agentforce Earlier this year we released Einstein Copilot, which has now evolved into an Agentforce Agent for customer relationship management (CRM). What’s next for Agentforce Despite being in its nascent stage, Agentforce is a game-changer for our customers.
Salesforce
OCTOBER 19, 2023
The thinking is that it’s an individual’s lack of AI skills, not the technology itself, that jeopardizes jobs. It’s worth stepping up your data game: The overall job outlook for people with strong data skills will grow between 21%-36% through 2031, much faster than the national average. AI vs. human? That’s a false choice.
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