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9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

I have seen this happen at a few startups I’ve worked with by expanding revenue from the current product, plus up-sell and cross-sell opportunities , but that will be a future post. How Groove Reduced Churn by 71% By Defining “Why” Customers Quit. Now to the case studies…. These emails are based on specific user actions.

Referrals 106
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CRM Best Practices: How to Choose the Best Free CRM System

Hubspot

CRM, or customer relationship management, is a strategy companies use to track customer relationships from pre- to post-sale. A CRM system generates an accurate sales funnel for you, which makes it easier to forecast future sales and effectively manage your team’s pipeline. Customer segmentation.

CRM 74