Veloxy

AUGUST 16, 2023

In this blog post, we’ll dive into the importance of Salesforce ROI, the key factors affecting it, and the essential metrics to consider when measuring your CRM investment. Key Factors Affecting Salesforce ROI Several factors influence Salesforce ROI, including user adoption, data quality, customization and integration.

Objectives and Key Results 130

Objectives and Key Results CRM Profit margin Consult 130

ConversionXL

JUNE 3, 2019

Compare that to more than two-thirds of CMOs who expect to increase customer acquisition, increased purchase volume, and more effective cross-selling: That’s too bad. Retention, along with many of our usage metrics, have improved as a result of some of these changes. The result? to “What made you cancel?”—provided

Customers 82

Customers Non-Profits Profit margin Objectives and Key Results 82

ConversionXL

AUGUST 12, 2016

Everyone and their dad has heard about KPIs: Key Performance Indicators. Expansion MRR: Expanded revenue from existing customers, usually from upsells and cross-sells. What upsells and cross-sells can be given to the best customers? Gross margin. Getting Better Survey Results. Calculating your CAC.

Non-Profits 86

Non-Profits Cross-sell Objectives and Key Results Profit margin 86