The 4 Phases For Developing A Customer Retention Strategy
ConversionXL
JUNE 5, 2014
According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. Workflow inefficiencies for use cases they hadn’t even considered. communication.
Let's personalize your content