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Soft Skills Training for Sales Teams: A Step-by-Step Guide

Highspot

Soft skills training programs help bridge this gap by providing reps with interactive techniques for excelling, driving consistent results, and building stronger client relationships. Common training techniques include interactive workshops, role-playing exercises, and ongoing coaching.

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What is Consultative Sales? 5 Principles and Best Practices

Salesforce

Even though it might not result in an immediate sale, this relationship-building technique helps reps earn the trust of prospects. If you can uncover that value, you can add it to your pitch. This way, you can uncover key pain points and find out what they value before you propose a solution.

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