Remove Click Through Rate Remove Cross-sell Remove Drivers/motivators Remove Repeat business
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Customer Retention Strategies: 4 Phases for Development

ConversionXL

Compare that to more than two-thirds of CMOs who expect to increase customer acquisition, increased purchase volume, and more effective cross-selling: That’s too bad. Because a Manta report found that 61% of small businesses surveyed indicated that more than half of their revenue came from repeat customers.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Grooveā€¯. image source. image source.

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Grooveā€¯. image source. image source.

Customers 112
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Grooveā€¯. image source. image source.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. But actively collecting and leveraging that feedback has become one of the most important drivers for continuous improvement at Grooveā€¯. image source. image source.