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Customer Retention Strategies: 4 Phases for Development

ConversionXL

Compare that to more than two-thirds of CMOs who expect to increase customer acquisition, increased purchase volume, and more effective cross-selling: That’s too bad. Because a Manta report found that 61% of small businesses surveyed indicated that more than half of their revenue came from repeat customers.

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How to Start Email Marketing Agency: A Success Guide

Lead Fuze

Rules around transferability of ownership: Cover what happens if a member wants to leave or sell their part in the future. You can draft these documents yourself using online resources, but it’s always recommended to get them reviewed by a lawyer specializing in business law before finalizing anything.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. greater ability to upsell & cross-sell. image source.

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How To Develop Your Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. greater ability to upsell & cross-sell. image source.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. greater ability to upsell & cross-sell. image source.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. greater ability to upsell & cross-sell. image source.