Remove CRM Remove Retail Remove SQL Remove X-functional
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How to Build Effective Sales Compensation Plans for Any Customer Facing Role

Sales Hacker

Here’s a simple example to begin with that covers the SDR, AE and Customer Success Manager (CSM) functions: Table 1. 3) Business-Case Target Setting (Recommended): The sales acquisition team that sells a CRM platform uses one SDR ($80k), one Jr. 40,000/150 = $267/SQL. Or rather $250/SQL. Experienced/Top Performer.

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How to Nail Your First 90 Days as a CX Director

ConversionXL

During this stage, you want to meet the people doing the main activities in each function, not the managers. . If, for example, the retail team tells you customers are frustrated about the availability of specific products in certain stores, find out when this started. Do you need SQL skills to pull reports, or are there dashboards?

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SaaStr Podcast #348 with Dataiku Chief Customer Officer Kurt Muehmel

SaaStr

They have that data available in their data warehouses, in their CRM systems, so there’s that available. Kurt Muehmel: We had an online vacation retailer, let’s say, selling package vacations. Kurt Muehmel: And so what this retailer did, or this online travel agency did, was they, one, understood their customers, right?

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