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Want to Know a Secret? Your Customers Do.

ConversionXL

Throughout our lives, we learn that withheld information is often vital information : insider trading is lucrative; knowing someone’s limit in a negotiation is advantageous; we deem the information we keep secret to be important. For Gilt, members initially needed referrals (á la early Gmail) to join. Surprises can work the same way.

Customers 108
article thumbnail

Want to Know a Secret? Your Customers Do.

ConversionXL

Throughout our lives, we learn that withheld information is often vital information : insider trading is lucrative; knowing someone’s limit in a negotiation is advantageous; we deem the information we keep secret to be important. For Gilt, members initially needed referrals (á la early Gmail) to join. Surprises can work the same way.

Customers 101