2026 Sales Support Up-sell 
SaaStr
JUNE 26, 2025
What’s happening now is the migration of this capability from post-sale support to pre-sale interactions. Why Sales Will Follow Support’s Path (It’s Already Starting) The parallels are striking. Five years ago, support teams worried AI would eliminate jobs.
SaaStr
APRIL 28, 2025
For companies with high volumes of leads, the transformation is most noticeablecustomers get immediate, accurate responses rather than waiting for human follow-up that may take days. AI Will Handle Most One-Call Closes For routine sales with transactional deals (typically under $10K), AI will soon handle 80% of the process.
Gong.io
APRIL 15, 2022
David Ellis, Sales Director at LinkedIn , summed it up nicely — “Revenue Intelligence enables us to go from hypothesis to data to actionable insights. New reps are ramping up faster and getting over 100% quota within the first few months of their ramp.” . Selling is a team sport. Social selling tools.
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