5 Interesting Learnings From Freshworks at ~$600,000,000 in ARR
SaaStr
OCTOBER 25, 2023
Leveling Up PLG to Accelerate SMB Customers, Including More Attention to Onboarding I love seeing this, it can seem hard to invest heavily in small customers, but if you don’t especially invest in onboarding, that’s a big shame. Predicting $1 Billion in ARR in 2026 The power of > 100% NRR. Wow what a run!
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