10 Ecommerce Trends That Will Influence Online Shopping in 2024
Salesforce
JANUARY 8, 2024
Interacting with chatbots for service inquiries, product questions, and more via messaging apps and websites feels much more human and personalized. Intelligent AI chatbots offer customers better self-service experiences and make shopping more enjoyable. Those days are over. As technology advances, this trend will gain more traction.
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