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AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

SaaStr

What’s happening now is the migration of this capability from post-sale support to pre-sale interactions. Why Sales Will Follow Support’s Path (It’s Already Starting) The parallels are striking. Five years ago, support teams worried AI would eliminate jobs. .”

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How to cost-effectively acquire fiber subscribers and grow efficiently

Salesforce

No wonder the last-mile fiber industry is projected to grow to $24 billion globally by 2027. Since introducing the Salesforce Platform, Eurofiber has seen major improvements in sales efficiency and back-office operations. Fiber has become the choice for fixed connectivity because it is faster and more reliable than cable.