Conversational Marketing: How a Messaging Strategy Will Grow Your Business
Hubspot
AUGUST 1, 2018
Not only does live chat help solve the immediate customer’s concerns and keep them on the site, the information from that chat can help you determine if you need to fix a part of your website’s UX or send out more detailed instructions on how to apply the discount. And success wasn’t just about getting people to register for the live event.
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