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The synergy of customer journey mapping and ecommerce SEO

Search Engine Land

Consider maintaining communication, providing excellent customer service, and potentially offering incentives for repeat business. You can harness positive experiences through reviews, testimonials, and word-of-mouth referrals. Business email address Subscribe Processing. Foster a sense of community around your brand.

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Customer Retention Strategies: 4 Phases for Development

ConversionXL

To develop your customer retention strategy, follow this four-phase process: Research your customers to find out what they need most. Evaluate whether a loyalty or rewards program will drive repeat business. Email testing should be about far more than opens and clicks, though.). Make your retention strategy personal.