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The synergy of customer journey mapping and ecommerce SEO

Search Engine Land

Consider maintaining communication, providing excellent customer service, and potentially offering incentives for repeat business. You can harness positive experiences through reviews, testimonials, and word-of-mouth referrals. Business email address Subscribe Processing. Foster a sense of community around your brand.

Customers 106
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Customer Retention Strategies: 4 Phases for Development

ConversionXL

Evaluate whether a loyalty or rewards program will drive repeat business. The same article noted that companies spending 30% more time analyzing marketing performance data earned 3X higher open rates and 2X click through rates for email. Email testing should be about far more than opens and clicks, though.).

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return?

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return?

Customers 112
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return?

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

The same article notes 30% more time spent analyzing marketing performance data yields 3x higher open rates and 2x click through rates for email. Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return?