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Chris Voss masterfully draws from his extensive FBI career, illustrating how to leverage behavioral psychology to navigate negotiations in a manner that is both non-confrontational and effective, often leading to outcomes that meet or closely align with our objectives. It can be easy to feel pressured into making decisions quickly.
In your first 90 days as a product leader, you must immediately close the gap between people’s expectations and reality. Once you know where everyone stands, you can begin making a strategicplan. You should then write out a 90-day plan, which you will update regularly as you move through it.
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