What Is Ecommerce and How Is It Changing (Waves Hand) Everything?
Salesforce
NOVEMBER 17, 2023
AI is also improving the customer experience. Now, their conversations are more human, more personalized, and more helpful. Chatbots trained on LLMs can guide shoppers to specific products based on their purchase history, preferences, and past searches. Were products easy to find? Want to get started quickly?
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