The 5% Institute

JUNE 19, 2023

Selling is about creating value for customers by demonstrating how a product or service can meet their specific requirements. It focuses on the customer’s perspective and aims to establish trust and long-term loyalty. The Art of Selling Selling goes beyond the sales process and encompasses the entire customer journey.

Sell 52

Sell Objectives and Key Results Technique Customer Relationship Management 52

Sales Pop!

FEBRUARY 23, 2024

Pre-sales engagement: Salespeople can influence customer perception from the very first interaction. By being well-informed and empathetic, they can build trust and lay the groundwork for ongoing customer relationships. Post-sales support: The role of sales doesn’t end with the closing of a deal.

Service 59

Service Customers CRM Campaign 59

The 5% Institute

JUNE 7, 2023

This real-time interaction facilitates open dialogue, clarification of doubts, and provides an opportunity to alleviate any reservations potential customers may have. Building trust and credibility Trust is a crucial element in any sales relationship. What role does technology play in in-person sales?

Represent 52

Represent Technique Sales Objection handling 52

The 5% Institute

JUNE 8, 2023

Better Customer Experience: A sales process that is customer-centric ensures a positive experience for potential buyers. Effective Sales Management: A defined sales process enables sales managers to track and measure the performance of their teams more effectively.

Process 52

Process Objectives and Key Results Represent Sales 52

Highspot

OCTOBER 11, 2023

Sales Forecasting Accurate sales forecasting and pipeline management helps in resource allocation and planning. Sales managers are responsible for forecasting future sales trends. Customer Relationship Management Building and nurturing customer relationships is vital for long-term success.

Objectives and Key Results 59

Objectives and Key Results Quota Technique Construction 59

Highspot

JANUARY 22, 2024

Enhanced Customer Understanding Encourages a deep understanding of customer behaviors, preferences, and pain points. Brand Credibility and Trust Builds trust and credibility by consistently delivering on promises. Establishes a positive brand reputation, fostering long-term customer loyalty.

Go To Market 52

Go To Market GTM Promote Technique 52

Highspot

JANUARY 22, 2024

Enhanced Customer Understanding Encourages a deep understanding of customer behaviors, preferences, and pain points. Brand Credibility and Trust Builds trust and credibility by consistently delivering on promises. Establishes a positive brand reputation, fostering long-term customer loyalty.

Go To Market 52

Go To Market GTM Promote Technique 52