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Soft Skills Training for Sales Teams: A Step-by-Step Guide

Highspot

Sales reps often juggle multiple demandsmeeting quotas, showcasing product value, and forming authentic customer connectionswhich require a healthy mix of soft and hard skills. Research shows that 85% of job success hinges on soft skills, while only 15% is tied to technical skills.

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The 5 Stages of Sales Management

Openview

We all know the typical story with sales managers – they were a top performing salesperson, had ambitions to move up in their career, and then a position opens up and they are managing a group of salespeople. They follow a defined process, but often do not realize that they are doing it – it just comes naturally to them.