ConversionXL

JUNE 19, 2019

Four facets of an audience: User perceptions: UX benchmarking , like NPS score , is a “surgical’ way to understand loyalty throughout the customer journey. Debugging tip: look at session distribution report, filter to users with lots of sessions and high repeat sessions, get clues from network, hostname, bounce, browser, geo-IP, resolution.

A/B testing 90

A/B testing Objectives and Key Results UX Retail 90

ConversionXL

APRIL 12, 2017

On day one, we heard from UX and digital analytics experts. Julie Grundy: UX of Form Design: How to Design an Effective Form. What friction points do we have in our UX? Impact of the right goals. How do you achieve high impact goals? pic.twitter.com/T2OjzFm2U8. Michael Aagaard (@ContentVerve) April 5, 2017.

Growth 86

Growth X-functional A/B testing Objectives and Key Results 86

ConversionXL

AUGUST 21, 2014

Think of ways you can improve the UX and reward your loyal customers as well. In the case of Facebook Login, for example, users can instantly access a network they’ve been customizing for months or years—the perfect marriage of instant gratification and customization. Don’t limit your testing to flight risk customers.

Referrals 106

Referrals Objectives and Key Results Follow-up Service 106