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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details). Perhaps that’s why Amazon Prime is such a successful program?

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details). Perhaps that’s why Amazon Prime is such a successful program?

Customers 112
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details). Perhaps that’s why Amazon Prime is such a successful program?

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. read the case study for more details). Perhaps that’s why Amazon Prime is such a successful program?