3 Ways to Keep Your Customers Happy & Improve Retention
Sales Pop!
OCTOBER 27, 2021
In the Harvard Business Review, one study even showed that increasing customer retention by only 5 percent will increase profit margin by 25 to 95 percent. This means if you have 20 customers and retain one extra customer, you’ll see a profit increase of 25 to 90 percent. Make data-driven decisions.
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