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Customer Relationship Management Relationship Management Lead generation CRM Promote Contact Cross-sell Drivers/motivators Trust Negotiate More Related Topics >
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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Sales Pop!

FEBRUARY 23, 2024

Post-sales support: The role of sales doesn’t end with the closing of a deal. Following up, addressing post-sale concerns, and ensuring customer satisfaction are vital for fostering loyalty and repeat business.

Service 59
Service Customers CRM Campaign 59
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Sales Vs Selling – What’s The Difference?

The 5% Institute

JUNE 19, 2023

Sales is focused on closing deals, while selling is about building relationships. Sales is outcome-driven, while selling emphasizes the customer’s needs and satisfaction. Sales is a subset of selling, representing the final stage of the selling process. How can technology enhance sales and selling?

Sell 52
Sell Objectives and Key Results Technique Customer Relationship Management 52
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